Plantation Products, LLC Reviews (7)
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Plantation Products, LLC Rating
Address: PO Box 2280, Norton, Massachusetts, United States, 02766-3326
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www.thetiffanysource.com
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Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Out of the packets of seed that I bought, the company sent me packets of which most were garbage varieties that I would not buy under any conditionsMost were seed types most people would never buysuch as green pumpkins, purple green beans, etc., etcSince I filed my original complaint, I bought several packets of seeds from good standing companies in the business, such as [redacted] *** [redacted] and I had near 100% germinationGoes to show just what happens when you try to cut corners on cost Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolvedYou at Plantation Products have already received and exchanged emails with me and are aware that I have received replacement product and have fifty tomato plants growing Regards, [redacted]
Dear Mr [redacted] ,Good day to you, sir I am reaching out to you based on a complaint that was recently filed with the Revdex.com I do apologize for your packets of seed having shortages to the marked claim on the packaging We have a database kept on any or all customer calls and I could not seem to locate your name or call date as mentioned in your complaint, but I do wish to directly help you in this matter todayAgain, I am sorry for this happening May I ask what seed packet variety had the shortage on it? Can you please let me know? I will do a number of things here1) Make it right for you by sending some replacements + some other items for your troubles in this matter I do have your mailing address.2) Inform our QC Dept for this mishap and have it corrected on our end We take these complaints seriously and stand to improve our standardsI look forward to hearing from you, Mr [redacted] Best Regards,*** [redacted] * [redacted] Marketing DirectorPlantation Products LLC [redacted] [redacted]
Dear Mr. [redacted],Good day to you, sir. I am reaching out to you based on a complaint that was recently filed with the Revdex.com. I do apologize for your 2 packets of seed having shortages to the marked claim on the packaging. We have a database kept on any or all customer calls and I...
could not seem to locate your name or call date as mentioned in your complaint, but I do wish to directly help you in this matter today. Again, I am sorry for this happening. May I ask what seed packet variety had the shortage on it? Can you please let me know? I will do a number of things here. 1) Make it right for you by sending some replacements + some other items for your troubles in this matter. I do have your mailing address.2) Inform our QC Dept for this mishap and have it corrected on our end. We take these complaints seriously and stand to improve our standards. I look forward to hearing from you, Mr. [redacted]. Best Regards,[redacted]Marketing DirectorPlantation Products LLC[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
Out of the 132 packets of seed that I bought, the company sent me 61 packets of which most were garbage varieties that I would not buy under any conditions. Most were seed types most people would never buy. such as green pumpkins, purple green beans, etc., etc. Since I filed my original complaint, I bought several packets of seeds from good standing companies in the business, such as [redacted] and I had near 100% germination. Goes to show just what happens when you try to cut corners on cost
Regards,
[redacted]
called back customer spoke for 15 minutes Providing replacement seed packets mailing 3/15/2017, they were offered on 3/9/2017 without receiving visual evidence of 0% grow claim or the receipts of 132 packets purchased, none of which were ever given back to date. We did provide the apology
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. You at Plantation Products have already received and exchanged emails with me and are aware that I have received replacement product and have fifty tomato plants growing.
Regards,
[redacted]