Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
11/14/17RE: Customer Complaint ID# [redacted]Dear Revdex.com,We've reached out to the customer who filed the complaint and resolved the issue with them directly. We are issuing them a $500 discount for any inconvenience we caused them and have been to their home to address any installation concerns....
Weapologize that an issue between our customer and us had to be elevated to the Revdex.com. We will work towards making sure this doesn't happen in the future. Sincerely,[redacted]VP of Operations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
11/14/17RE: Customer Complaint ID# [redacted]Dear Revdex.com,We've reached out to the customer who filed the complaint and resolved the issue with them directly. We are issuing them a $500 discount for any inconvenience we caused them and have been to their home to address any installation concerns....
Weapologize that an issue between our customer and us had to be elevated to the Revdex.com. We will work towards making sure this doesn't happen in the future. Sincerely,[redacted]VP of Operations