Physician Care Billing

Complaint ID #: [redacted] This letter is in response to the above noted complaint by [redacted] *** [redacted] has a extended history of failure to provide payment for services rendered [redacted] collection history started in when a claim was filed against her with the Justice Of the Peace in [redacted] in December for the amount of $The patient has notations on her account regarding her failure to pay on the following dates: 12/11/04, 7/6/2005, 8/25/2005, 5/16/2008, 11/24/2008, 6/8/2009, 7/10/2009, 2/2/2010, 4/23/2010, 5/17/2010, 7/5/2011, 8/1/2011, 8/29/2011, 10/3/2011, 11/8/2011, 12/5/2014, 1/20/2015, 6/8/2009, 2/17/2015, 3/26/2015, 10/21/2015, 6/2/2016, 7/11/2016, 9/6/16, 5/17/17.There are a multitude of attempts to collect payment from this patient, the patient was also given a very generous payment plan previously and defaulted on payInents on the payment plan as well.This patient has been transferred to independent collections agency which made attempts as well with no avail.This patient has been given balance forgiveness of $in as well.The patienthas been mailed a maximum of statements on these balances.This patient has had coverage from four individual insurance companies during her history with us, all varied coverage, some with co-pays, co-insurance balances, deductibles, and patient responsibility.Physician.Care aims to provide quality services to all patientsHowever, we are contracted with the Insurance companies to follow all billing guidelines including billing the patient for patient responsibility dictated by the patients insurance companyWe feel we have made every attempt to assist this patient over the past yearsOffering Inultiple options for payment as well as mailing up to statements which were not returned to usIf the Postal Office is unable to deliver the statement mail is returned to us with documentation of being undeliverableThis did not occur in [redacted] ***Attached you will find the records of the information previously noted including:IBilling account notations of attempt to collect from the patientThe patients billing ledger noting the balances remaining for this patient unpaidThe number of statements mailed to this patient for each Date of Service.Again, PhysicianCare has made every attempt to resolve this issue and the patient did not cooperateThe patientis aware that she could pay her balance at the facility she was treated at as well as paying at the address provided on the billsThe patient did receive statements all providing the address to return payment withThe patient is refusing to pay for services rendered.|- feel free to contactiny office at [redacted] PhysicianCare P.C

Complaint ID #: [redacted]This letter is in response to the above noted complaint by [redacted] has a extended history of failure to provide payment for services rendered. [redacted] collection history started in 2004 when a claim was filed against her with the Justice Of the Peace in...

[redacted] in December 2004 for the amount of $661.11. The patient has notations on her account regarding her failure to pay on the following dates: 12/11/04, 7/6/2005, 8/25/2005, 5/16/2008, 11/24/2008, 6/8/2009, 7/10/2009, 2/2/2010, 4/23/2010, 5/17/2010, 7/5/2011, 8/1/2011, 8/29/2011, 10/3/2011, 11/8/2011, 12/5/2014, 1/20/2015, 6/8/2009, 2/17/2015, 3/26/2015, 10/21/2015, 6/2/2016, 7/11/2016, 9/6/16, 5/17/17.There are a multitude of attempts to collect payment from this patient, the patient was also given a very generous payment plan previously and defaulted on payInents on the payment plan as well.This patient has been transferred to independent collections agency which made attempts as well with no avail.This patient has been given balance forgiveness of $315.81 in 2006 as well.The patienthas been mailed a maximum of 17 statements on these balances.This patient has had coverage from four individual insurance companies during her history with us, all varied coverage, some with co-pays, co-insurance balances, deductibles, and patient responsibility.Physician.Care aims to provide quality services to all patients. However, we are contracted with the Insurance companies to follow all billing guidelines including billing the patient for patient responsibility dictated by the patients insurance company. We feel we have made every attempt to assist this patient over the past 13 years. Offering Inultiple options for payment as well as mailing up to 17 statements which were not returned to us. If the Postal Office is unable to deliver the statement mail is returned to us with documentation of being undeliverable. This did not occur in [redacted]Attached you will find the records of the information previously noted including:I. Billing account notations of attempt to collect from the patient. 2. The patients billing ledger noting the balances remaining for this patient unpaid. 8. The number of statements mailed to this patient for each Date of Service.Again, PhysicianCare has made every attempt to resolve this issue and the patient did not cooperate. The patientis aware that she could pay her balance at the facility she was treated at as well as paying at the address provided on the bills. The patient did receive 17 statements all providing the address to return payment with. The patient is refusing to pay for services rendered.|- feel free to contactiny office at [redacted]PhysicianCare P.C.