Initial Business Response /* (1000, 5, 2016/06/23) */
The buyer received exactly what she purchased Buyer has complained about every load she has purchased, yet keeps buying loads We finally told her we would not do business with her anymore, so now she filed this Completely Initial
Consumer Rebuttal /* (3000, 7, 2016/06/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have a detailed manifest showing exactly what was missing from loadI have texts, documents, and emails backing the evidenceEvery load I received was eitther missing something or not what I orderedStay away from this companyThey are gencos sloppy seconds
Initial Business Response /* (1000, 11, 2016/05/10) */
This complaint is about an Amazon.com purchase Buyer purchased a New item on Amazon and is mad about using it and being charged a restocking fee How about the loss to our company for getting a returned, stained, mattress to throw away
because you didn't like how it felt Here is some helpful advice - go to a mattress store and try out mattresses Don't buy a mattress online unless you intend to keep it You should not have received any refund as it is a NON-RETURNABLE ITEM
Initial Business Response /* (1000, 5, 2016/06/23) */
The buyer received exactly what she purchased Buyer has complained about every load she has purchased, yet keeps buying loads We finally told her we would not do business with her anymore, so now she filed this Completely Initial
Consumer Rebuttal /* (3000, 7, 2016/06/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have a detailed manifest showing exactly what was missing from loadI have texts, documents, and emails backing the evidenceEvery load I received was eitther missing something or not what I orderedStay away from this companyThey are gencos sloppy seconds
Initial Business Response /* (1000, 11, 2016/05/10) */
This complaint is about an Amazon.com purchase Buyer purchased a New item on Amazon and is mad about using it and being charged a restocking fee How about the loss to our company for getting a returned, stained, mattress to throw away
because you didn't like how it felt Here is some helpful advice - go to a mattress store and try out mattresses Don't buy a mattress online unless you intend to keep it You should not have received any refund as it is a NON-RETURNABLE ITEM