PHH Home Loans, LLC

Initial Business Response / [redacted] (1000, 5, 2016/02/29) */ I don't believe this complaint applies to usThis e-mail/Revdex.com account is for PHH Home Loans in MinneapolisWe do not service loans here so would not be in any way involved in this situationWe originate loans and sell them to other lenders to serviceBecause there is no phone number or address, I'm unable to tell if this was even our loan to begin withWe are licensed to do business in a few states, but certainly not allMost likely, this customer is looking for PHH Mortgage in New JerseyPlease advise

Initial Business Response / [redacted] (1000, 5, 2016/03/18) */ We have no record of this mortgage being with us. I don't believe this complaint applies to us. This e-mail/BBB account is for PHH Home Loans in Minneapolis. We do not service loans here so would not be in any way involved in this situation. We... originate loans and sell them to other lenders to service. Most likely, this customer is looking for PHH Mortgage in New Jersey. Please advise. Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/03/21) */ (The consumer indicated he/she ACCEPTED the response from the business.) THis was the corp addressed provided online. However if this compliant is better serviced going through the NJ office then so be it. Clearly though this further proves my case of this company not taking any ownership of there customers regardless of the state it resides in.

Initial Business Response /* (1000, 5, 2016/03/18) */
We have no record of this mortgage being with us. I don't believe this complaint applies to us. This e-mail/Revdex.com account is for PHH Home Loans in Minneapolis. We do not service loans here so would not be in any way involved in this situation. We...

originate loans and sell them to other lenders to service. Most likely, this customer is looking for PHH Mortgage in New Jersey. Please advise.
Initial Consumer Rebuttal /* (2000, 7, 2016/03/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
THis was the corp addressed provided online. However if this compliant is better serviced going through the NJ office then so be it. Clearly though this further proves my case of this company not taking any ownership of there customers regardless of the state it resides in.

This Revdex.com account is for PHH Home Loans in Minneapolis. We have no record of this customer and we are not, and have never been, licensed to do business in Delaware.This claim should have been filed against PHH Mortgage in New Jersey. We operate as a completely separate company from them.Thank...

you.Toni [redacted]PHH Home Loans

Initial Business Response /* (1000, 5, 2016/02/29) */
I don't believe this complaint applies to us. This e-mail/Revdex.com account is for PHH Home Loans in Minneapolis. We do not service loans here so would not be in any way involved in this situation. We originate loans and sell them to other lenders to...

service. Because there is no phone number or address, I'm unable to tell if this was even our loan to begin with. We are licensed to do business in a few states, but certainly not all. Most likely, this customer is looking for PHH Mortgage in New Jersey. Please advise.