Personal Touch

Dear Mr [redacted] ,Thank you for taking the time to write your concerns about how your ***l account has been serviced We have twice received your complaint directly through our WebChat and have forwarded your concerns to your client We regret you believe your credit score is being affected by this We do not ever report any data to any credit reporting agency nor have we at any time We suspended all collection activity on your account when we heard from you in both November and December, Your request yielded the suspension of activity on the account.We will report your Revdex.com complaint to our client today and are confirming that collections activity at [redacted] ("ARS") suspended in November, 2015.Respectfully, [redacted] General Counsel [redacted] ***

Thank you for contacting ARS National Services, Incwith your concernsWe investigated this matter by reviewing the account notes and all call recordings associated with this accountPer your request we have ceased all collection activity regarding this account Please note that ARS is a third party collection agency [redacted] ***, the creditor, placed this account with ARS for servicingSince ARS does not own your account, ARS has no input as to the sale, transfer or reassignment of this account [redacted] placed the referenced account with ARS on February 2, ARS sent a letter on February 6, to the address provided in your Revdex.com complaintARS has no record of ph [redacted] contact with youThere are no call recordings where you request your work number be deleted from our files Please note that ARS is not a data furnisher and does not report any account information to any of the credit bureaus [redacted] recalled your account on February 28, Since the account is now closed at ARS, please contact [redacted] directly at 800-258-with any further questions Tell us why here

Dear Ms [redacted] ,Thank you for taking the time to write to us We apologize for any inconvenience you may have experienced when we attempted to locate you To date we have not had an opportunity to speak with you or any other person regarding this matter We appreciate having an updated address and telephone number for you Today we noted your account as "cease all telephone calls" based upon your Revdex.com complaint and will attempt to email you as per your direction Please consider chatting with us via web by going to [redacted] and clicking the small person icon at the top left of the homepage.Respectfully, [redacted] ARS National Services Inc[redacted]

Dear Ms [redacted] ,We regret any inconvenience you have experienced and apologize We received your letter on September 15, 2015, in which you both instructed us to cease and desist all communications to you and requested validation As requested we ceased all communication to you and your account was closed and returned to our creditor client on September 16, No other or further calls or correspondence have been made from our office nor are any scheduled We are not a data furnisher and have not at any time reported any information about you or this account to any of the credit reporting agencies.Again we sincerely regret your inconvenience but we ceased all collections activity upon receipt of your written communication instructing us to do so on September 15, 2015.Respectfully, [redacted] ARS National Services Inc

Dear Ms [redacted] : Thank you for contacting ARS National Services Incabout your concerns Per your request, we have placed your account into cease and desist status You will no longer receive communications from ARS regarding this account We have also forwarded your complaint to [redacted] Asset Management for their review [redacted] Asset Management placed this account with ARS on May 27, This Revdex.com complaint is the first communication we have received on this account, we received no notice of a prior disputeARS is not a data furnisher ARS has not credit reported anything about this account to any credit reporting bureauSincerely, ARS National Services Inc

Dear Ms [redacted] ,Thank you to take a moment to write to us about your experience We regret any inconvenience you may have experienced Please know that we have nobody at our company named " [redacted] ." We did have an opportunity to speak with you on September 9, 2015, at which time we advised you that your account had been returned to our client on August 13, and was no longer being serviced in our office We provided our client's telephone number, [redacted] and encouraged you to reach out to them for follow up.Again, please accept our apology for inconvenience but because your account is not in our office any longer we are not servicing it and are performing no more collection services in any way in regard to it Our client can be reached at [redacted] and can further assist you.Respectfully, [redacted]

Dear Ms [redacted] ,At the outset we apologize for your inconvenience Please know that we are a licensed debt collector and information obtained is used exclusively for debt collection purposes We have received an account in your name for physicians' services associated with an emergency room visit our client believes you made To protect your privacy we will respond to you separately with validation of the debt in question At this time we have noted your dispute and have requested validation of the debt in question Collections services will be suspended pending our receipt of the validation and sending it out to you from your emergency room physicians.Feel free to write to us directly at [redacted] with any questions or further information.Respectfully, [redacted] VP/Government Affairs & General Counsel

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Mr***,Thank you for taking the time to let us know you dispute the *** Credit/*** *** *** account placed in our office on May 13, 2016, and closed and recalled by our client *** Credit/*** *** *** on May 24, 2016. At the outset we apologize for your
inconvenience.During the eleven days the account was with our office we sent a single letter. We made no calls. Our client recalled your account on May 24, 2016, and we closed it on that date, ceasing all collections.Again, please accept our apology.Should you have any questions, please ***'t hesitate to contact me.Sincerely,*** ***VP/Government Affairs & General CounselARS National Services Inc

Terrible customer service from the manager!
They lost pairs of my pants and said to come by the following day to see if they could find themWhen I went back, they still didn't have my pants and I asked to speak with a managerI spoke with him over the phone and he claimed he was very sorry and would work to find my pantsAfter a few days, he still had not found them and offered a $credit to my account for the problemI told him the pairs of pants cost $each and the credit wasn't enough to cover even one if they were lostHe said he would keep trying to find them and would get back to meHe called me days later (now over weeks) and said he found out they had accidentally given them to the wrong customer and would get them back, however, since they were out of town, it would be at least more weeks before I could get themAfter over a month, they finally received my pants backI should have learned there, but I thought they deserved a fair shot (wrong!)I returned a few weeks later for a different load of cleaning and had to remind the worker I had a credit for $so the $ticket should be coveredShe cleared me out and everything was fine, or so I thoughtThe next time I went to pick up my cleaning, the manager told me there wasn't a credit on my account and the credit that had been given me was revoked since they found my pantsAfter arguing with him over the issue, I finally realized it wasn't worth my time and asked for the owners number so I could explain to him that his manager was the reason he was losing a repeat customerThe manager refused to give me his number and said I was lucky I wasn't charged for the $ticket from the last time!

Dear Ms***, Thank you for reaching out to ARS National Services Inc(“ARS”) with your concern. On the outset, we apologize for any inconvenience you may have experienced. According to the records of our creditor client, Pay Pal (Comenity Bank) who was
formerly known as "Bill Me Later," this was an account you opened on May 2, 2013. Our client's records show interactions with you in and that a last payment was received from you on or about February 23, 2015. Per your request and since you do not recall having this account we suspended collection activity and placed your account into Cease and Desist status. Our client recalled the account and we closed it out at our company on September 20, 2016. Please know that we provided PayPal/Comenity Bank with a copy of your complaint so as to advise our client regarding your concern that you may be the victim of fraud or identity theft. ARS is not a data furnisher. ARS does not and has not credit reported anything about your account or any other consumer at any time. Respectfully, *** ***Compliance & Litigation Counsel

Dear Ms***,At the outset please accept our apology for your inconvenience. We have suspended all activity in regard to your account so that we can review your account history and research this matter further. We do not have a salesperson at all nor do we have an employee named
Mr*** (nor have we ever).While we research this matter and report your concerns to our creditor client who placed your account with us for collections, collections activity has been suspended.We appreciate your patience and will respond further once our research is concluded.Again we offer our sincere apology for your inconvenience and will respond shortly.Sincerely,*** ***VP/Government Affairs & General Counsel***

Dear Ms***,Thank you for writing to us about your concerns about an account that has been placed in your name We regret any inconvenience you have experienced and will research the account Please know that we are a debt collector and service accounts for ***/*** ***
We do not furnish data to credit reporting agencies at any time in connection with the accounts we service.We will be following up with more details but wanted to take the opportunity to offer our apology and assure you that we have received an account in your name and will now suspend all collections activity to research the matter and provide you with more details If you believe you are the victim of identity theft please let us know that and we will immediately advise ***/***.Sincerely,*** *** *** * *** ***ARS National Services Inc

Dear Ms. [redacted]:    Thank you for contacting ARS National Services Inc. about your concerns.  At the outset, we apologize for any inconvenience you may have experienced.  Please note that the creditor placed this account with ARS for servicing.  We notated your account...

with your dispute that you do not owe this debt.  We have also forwarded this information to the creditor.    ARS is not a data furnisher and has not reported any information on this account to any credit bureau.  Any credit reporting questions can be directed to the creditor.   Sincerely, ARS National Services Inc.

Dear Ms. [redacted],Upon receipt of your complaint we notified our client that you manage all transactions with [redacted] with your debit card and did not feel this was your account.  Our client, [redacted] has researched the matter and has closed the account as involving fraud and/or ID Theft.We regret...

any inconvenience you may have experienced and offer our sincere apology.  The account has been closed in our information systems and no other or further collections activity will occur.  We are not a data furnisher and no information regarding this matter has been or will be credit reported.Again we appreciate the information you shared and apologize for any inconvenience.Respectfully,[redacted]VP/Government Affairs & General Counsel

Dear Ms. [redacted],Thank you to take a moment to write to us about your experience.  We regret any inconvenience you may have experienced.  Please know that we have nobody at our company named "[redacted]."  We did have an opportunity to speak with you on September 9, 2015, at which...

time we advised you that your account had been returned to our client on August 13, 2015 and was no longer being serviced in our office.  We provided our client's telephone number, [redacted] and encouraged you to reach out to them for follow up.Again, please accept our apology for inconvenience but because your account is not in our office any longer we are not servicing it and are performing no more collection services in any way in regard to it.  Our client can be reached at [redacted] and can further assist you.Respectfully,[redacted]

Dear Ms. [redacted],Thank you for taking the time to write to us.  We apologize for any inconvenience you may have experienced when we attempted to locate you.  To date we have not had an opportunity to speak with you or any other person regarding this matter.  We appreciate having an...

updated address and telephone number for you.  Today we noted your account as "cease all telephone calls" based upon your Revdex.com complaint and will attempt to email you as per your direction.  Please consider chatting with us via web by going to [redacted] and clicking the small person icon at the top left of the homepage.Respectfully,[redacted]ARS National Services Inc.[redacted]

Dear Ms. [redacted],We regret any inconvenience you have experienced and apologize.  We received your letter on September 15, 2015, in which you both instructed us to cease and desist all communications to you and requested validation.  As requested we ceased all communication to you and your...

account was closed and returned to our creditor client on September 16, 2015.  No other or further calls or correspondence have been made from our office nor are any scheduled.  We are not a data furnisher and have not at any time reported any information about you or this account to any of the credit reporting agencies.Again we sincerely regret your inconvenience but we ceased all collections activity upon receipt of your written communication instructing us to do so on September 15, 2015.Respectfully,[redacted]ARS National Services Inc.

Thank you for contacting ARS National Services, Inc. with your concerns. We investigated this matter by reviewing the account notes and all call recordings associated with this account. Per your request we have ceased all collection activity regarding this account.   Please note that ARS is a...

third party collection agency. [redacted], the creditor, placed this account with ARS for servicing. Since ARS does not own your account, ARS has no input as to the sale, transfer or reassignment of this account.   [redacted] placed the referenced account with ARS on February 2, 2018. ARS sent a letter on February 6, 2018 to the address provided in your Revdex.com complaint. ARS has no record of ph[redacted] contact with you. There are no call recordings where you request your work number be deleted from our files.   Please note that ARS is not a data furnisher and does not report any account information to any of the credit bureaus.   [redacted] recalled your account on February 28, 2018. Since the account is now closed at ARS, please contact [redacted] directly at 800-258-9319 with any further questions.  Tell us why here...

Dear Ms. [redacted]: Thank you for contacting ARS National Services Inc. about your concerns.  Per your request, we have placed your account into cease and desist status.  You will no longer receive communications from ARS regarding this account.  We have also forwarded your complaint to...

[redacted] Asset Management for their review.  [redacted] Asset Management placed this account with ARS on May 27, 2017.  This Revdex.com complaint is the first communication we have received on this account, we received no notice of a prior dispute. ARS is not a data furnisher.  ARS has not credit reported anything about this account to any credit reporting bureau. Sincerely, ARS National Services Inc.