Personal Communications Devices Holdings Reviews (2)
Personal Communications Devices Holdings Rating
Description: TELECOMMUNICATIONS EQUIPMENT/DISABLED
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Revdex.com:
At this time, I have not been contacted by Personal Communications Devices Holdings, LLC regarding complaint ID ***
Sincerely,
*** ***
Review: I purchased a cell phone battery on 2/**/14 using my credit card. I agreed to the price of $14.40 plus $15.00 shipping. What I received was a battery cover BTR751C. . When I called to have the order corrected, I was informed that the battery was not in stock. On 3/*/14, I got approval to return the incorrectly shipped item which I did on 3/*/14. After several phone calls, I did receive a credit for the incorrect item only. When I called about the $15.00 shipping charge, I was told there were no exchanges or refunds - all sales were final.
This was the company's error, and I should not have to pay for any part of their error.
I would like to have the initial $15.00 shipping charge refunded as well as the $4.56 charge I incurred shipping the wrong item back
Order # [redacted] SO Customer #[redacted]Desired Settlement: Credit card refund $15.00 plus $4.56. Total Shipping Refund $19.56
Consumer
Response:
At this time, I have not been contacted by Personal Communications Devices Holdings, LLC regarding complaint ID [redacted].
Sincerely,