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Performance Auto Solutions

1605 Sycamore Avenue, Bohemia, New York, United States, 11716-1734

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Reviews Car Tune-Up Performance Auto Solutions

Performance Auto Solutions Reviews (%countItem)

I came to PAS cuz of reference and "good" google reviews, my 2016 wrx sti was driving ok with no lag no rough idling (just a very little at cold start) and no misfires BEFORE I brought it to this place and now my STI drives worse than ever ...I have to prime it at cold start I got a rough engine all the time and is lagging (a delayed in acceleration) and now for the third time since they pro tuned it.. I got another check engine code..this time is a misfire. The work they did was very sloppy ...forgot to put zip ties on my solenoid, left the bracket that holds a sensor cable hanging cuz they forgot to plug it back in with the coil pack screw a few loosen clamps..did not even bother in cutting some of the zip ties edges just too sloppy...and GAVE me the wrong map...but later gave me another map and still drives bad...which led me to believe and wonder how bad of a job they probably did installing the plugs and injectors!!!!.Horrible work..they definitely don't know what they doing. All I wanted is a protune ...then they came back with the excuse of them not being able to protune it with the new spark plugs and fuel injectors that I have installed...they throw a oil change needed there too. So they have to installed new injectors and spark plugs of their choice and I said ok ill do it...and ended up spending $1575 in this place ....to have my WRX STI parked in my driveway cuz it cant drive. I asked them to retune it ...and all I got is "lets talk" and that I probably need to buy a downpipe. $1575 of hard working money to the trash with performance auto solutions...and a broken car.
***UPDATE*** it turns out they also overfill my engine oil tank with 6 quarts of oil when the STI only takes 4.5 the Check engine came on misfire....they gave me the wrong map at first had me boosting at 21.6 psi with an overfill oil tank. had it checked out the spark plugs thread were wet with engine oil. it caused an blown head gasket. PAS destroyed my STI engine.

Performance Auto Solutions Response • Jun 25, 2020

The complaint above is single sided and inaccurate, portrayed as a victimized customer. In the complaint the customer falsely states that there were no instances of previous misfires. When the car arrived the customer had previously modified the car to remedy the cars short comings (example; customer stated installed aftermarket ignition coils, brand; IP, because of previous cylinder 3 misfire). In addition, customer operated vehicle with a aftermarket intake and injectors without proper calibration. From factory Subaru's are calibrated in consideration of the OEM mass air flow sensor. Aftermarket air intakes and injectors require unique calibrations to suit non OEM modifications. The car was previously compromised.

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Address: 1605 Sycamore Avenue, Bohemia, New York, United States, 11716-1734

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