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Pendragon Games & Hobbies

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Pendragon Games & Hobbies Reviews (2)

Hidden fees We ordered a door with [redacted] in 20*and the installation was provided by [redacted] This winter, we had a leak with the door so we called back [redacted] who confirmed us that it was warranty but we have to pay the labourMy usband asked how much and they told him **$/hourThe guy came and repared the doorHe has been here for [redacted] hour maximumAfter that, we received a invoice of ***$ so we asked them about the amountThey answered us that we have to pay ''the time they leave our shop until they return therefore you are invoiced for their time as well as the mileage as the installer hauls the work trailer with tools, products, etc'' So in addition to having to pay the traveling, we have to pay *$ for each kilometersI think we do not have to pay these fees since they were not mentioned to us

Hidden fees
We ordered a door with *** in 20*and the installation was provided by*** This winter, we had a leak with the door so we called back *** who confirmed us that it was warranty but we have to pay the labourMy usband asked how much and they told him **$/hourThe guy came and repared the doorHe has been here for * hour maximumAfter that, we received a invoice of ***$ so we asked them about the amountThey answered us that we have to pay ''the time they leave our shop until they return therefore you are invoiced for their time as well as the mileage as the installer hauls the work trailer with tools, products, etc'' So in addition to having to pay the traveling, we have to pay *$ for each kilometersI think we do not have to pay these fees since they were not mentioned to us

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