Peine Plumbing & Heating, Inc

Initial Business Response /* (1000, 6, 2016/01/14) */
Initial Consumer Rebuttal /* (3000, 8, 2016/01/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I called and emailed Mr. Peine and he refused to meet and resolve the problems. Even in this reply he...

contradicts himself... on several points. We'll have to resolve this in court.
Final Business Response /* (4000, 10, 2016/01/25) */
As you can see from Mr. [redacted] answers, he cannot come up with anything specific as to his complaint, either in his first complaint or his response to my rebuttal. Once again he states that I refused to meet with him, he states he has emailed me and called me. I have downloaded all my phone records from my cell phone. This is the only phone number he has ever contacted me on. The dates are from well before the time of the billing through the present (all within his timeline he said event would have taken place!) There are NO phone calls during this time. I have print outs if you would like to view them, there are approximately 170 pages that I went through line by line! Please note that now or any time in the past has Mr. [redacted] phone numbers or e-mails have been blocked. I have also submitted previously e-mails that I have received from Mr. [redacted]. In my rebuttal I sent the email where he wanted to with meet OR have the invoice changed to his liking. We changed the invoices as he requested and did not contact him for a meeting as he stated "OR" have me contact him. We made the changes he requested and knew of no problems so I did not contact him, I just replied as he asked. The first time we heard of anything about any problems with the work and over charge or dispute to the bill was when we filed a Lien on the property. If there were truly these issues why did he not contact us about them, and why did he wait until December 22nd to file a report with you (his re-vised billing was sent to him November 2nd).
His next claim is how I contradicted myself (could he please explain how I did this?) and how we would have to resolve this in court, that is what we are planning to do.

I filed the Lien because we were closing in on the end of my legal date to do so. If I had known about the hot water lines we would have been happy to checked that out, his complaint was the first I had ever heard of this. I believe all other allegations made against me were discounted and explained in my rebuttal. As you can see I can back up my statements with documentation in detail.
If we did something wrong with the hot water lines (code compliant) we are more than happy to return to take care of this (if there is anything to repair). We were never informed of any problems as stated before. We cannot repair or check out things that we do not know about!
As stated in Mr. [redacted] complaint, he knows us at least $3000.00 as per his statement to you, we expect a minimum of this payment to be sent to my attorney immediately as he states it is owed,
My attorney and I are not interested in the offer of your arbitration, we prefer to handle this in court.
Any future communications from Mr. [redacted] should be directed to my attorney not myself/
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Office Address - [redacted]
St. Paul, MN 55107
Mailing address - [redacted]
Eagan, MN 55122
Final Consumer Response /* (3000, 12, 2016/01/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
One cannot speak to you directly if
1. you never answer your phone - we have logs too
2. you end all your communications with "talk to my attorney"
We'll continue in court.