PeachyBees

Our company’s belief is to be upfront and honest with our consignorsWe make sure that every consignor agrees to our consignor agreementYou can’t become a consignor without agreeing to the consignor agreement which states: “No item shall be accepted without the consignor agreeing
to the current agreement; Use of the PeachyBee’s website constitutes agreement to all of our agreements, terms and conditions; PeachyBee’s reserves the right to refuse any items found having flaws during the entering/tagging process and they will be automatically donated without noticeAll items accepted must comply with the PeachyBee’s “Acceptable Clothing Policy”It is the consignor’s responsibility to make sure they are aware of our “Acceptable Clothing Policy” before attempting to consign themIf you attempt to consign non-acceptable clothing items, PeachyBee’s has the right to forfeit you as a consignor and take possession of your items to do as PeachyBee’s sees fitClothing items may be deemed unacceptable for one or more of the following reasons: Unacceptable Brands: Brands that do not fit into our “Acceptable Clothing Policy”Condition: Clothing that is ripped, faded, shrunken, has an order, torn, stained, soiled, has missing or broken buttons or zippers or is deemed in a general state of disrepairOut of Season: Clothing items are seasonal in nature and may not be accepted at certain times of the yearPeachyBee’s will review all clothing items before they are designated for purchase. The consignor agrees that all unacceptable items will be donated to a local charity of PeachyBee’s choosing.” We even went above and beyond by calling the consignor and letting her know that a bunch of her items were not acceptable and not to send themShe agreed to only send in her acceptable clothing itemsWe sent her the labels and upon receiving her kids clothes we saw that she had not taken out any of the unacceptable clothing itemsWe ended up having to donate around half of the items she sent inShe asked to send in more items and we told her that we would not accept anymore of her items because we were concerned that her items were not the quality that we or our customers were used toShe then asked us if we would give her $for everything she sent inWe told her that in looking at her items we could only offer her $She really wanted $150, so we told her if she wanted the opportunity to make more money then she should consign her kids clothes and see if our customers would buy themShe now believes the clothes that she wanted $for are worth $1,Her items weren’t in the best conditionWe have different levels of kids clothing: New with tags, Like new, gently worn, and good conditionAlmost all of the items she had sent in that weren’t donated were in good conditionGood condition items are our slowest selling items because our customers are looking for kids clothes in better conditionWe gave her items every chance to sell, but unfortunately our customers didn’t buy themWe sent her payments on two different occasions for $and $12.99. We have proof that she cashed these checksWe tell our consignors we only pay through Chase QuickPay, but she was unable to figure it out, so we made an exception and sent her a check minus the cost of postage (which she agreed to)Her consignor agreement came to an end and she had only sold itemsShe had asked for her clothes to be sent back to her at her expense, so we took the boxes to FedEx and they gave us the price for the two boxes of her itemsWe told her that instead of giving her her final payment that we could subtract it from the shipping costsShe agreed to apply the $to the shipping chargesWe sent back all her items and she thanked usNow she is unhappy with our serviceWe have gone above and beyond for her and have really tried to do as much as we possibly could to be upfront and honest with her about her consignment orderWe’re saddened that she feels we didn’t do right by her, but we were upfront and honest from the very beginning and did everything to start the relationship on a the right foot

Our company is an online kids consignment store designed to help parents sell their gently used kids clothes by making them available nation wide. Our licensing is up to date, unlike the consumer believesThe documentation she provided is an exact match to ours; they both indicate that only of her items sold during the months they were on consignment with us. She is right in stating that not all of her items were posted to our websiteThis is because they did not meet our consignor agreement and acceptable clothing policy. When she became a consignor with us, she agreed to both of these documentsWhen we saw the items she was going to send us, we saw that many did not meet our policy, so we contacted her and asked her to remove the items because they just don’t have a good resale value. We pay for the clothes to be shipped to us, and take the initial risk of shipping clothes we haven’t seen. We trusted that the consumer would remove the items and send clothes that met our policy. Upon receiving and inspecting her “300” items (it was closer to 250) we saw that she did not remove the items we asked her to, including a box full of Pull Up diapers, which we don’t sell. The items we could not use, were donated (as it clearly states in the consignor agreement to which she agreed). The remaining items were laundered (because of an old musty smell), processed, photographed, and posted on our website for months. We do pay our consignors monthly as long as their account is $or more. The consumer requested she be paid even if the balance was under $owedWe obliged. She could not get our way of payment (Chase QuickPay) to work, so she requested we send her a check. Again, we obliged. We explained that sending a check would mean we would need to deduct the cost of postage She agreed. We then sent her a check in February for her January commission. January was the first month she sold any items (documentation of this is provided) The following month her balance was over the $5, so again, we mailed her a check subtracting the cost of postageThis check was mailed in March, for February commission (documentation provided). In all, she sold items (as can be seen by the documentation provided), and this matches her records provided. This is for dates of 10/1/14-9/2/15. In all, we owed her $and sent her checks totaling $(before the deduction for postage). This left $of her commissions that we owed. When she decided to have her items returned at her expense (which she agreed to upon signing up as a consignor with our company) we asked if she would like that commission owed to be applied to her cost of returning her items. She said she would like that. We then went to Fed Ex and had them give us a quote for her boxes of itemsThey quoted us $therefore we subtracted the $we owed her and asked her to send us a payment of $so we could return her items. She paid us, and we returned her items. Prices are always estimated with Fed Ex when you use the pick up service, so we based the payment on the estimateWe have now received our statement from Fed Ex, and after review, we see that the actual charge for the shipment was $48.70. We acknowledge that we did overcharge her by $($over the $charged plus the $we owed her). We will gladly pay the $we owe this consumer with no deductions for postage of the stamp. Beyond that, we owe nothing else. The clothes we couldn’t accept were donated last year. The clothes she didn’t sell were all returned. We do not owe her $We would love to close this matter and pay her the $we owe her if she will accept it. We have been honest and upfront from the beginning with this consumer, but to no avail. We have gone above and beyond the business practices with this consumerWe have notbeen verbally abusive towards her. We acknowledge that we have cut off communication with her because we did attempt to make things right. However she continued (and still continues) to send us harassing and abusive emails that even go as far as mentioning our family. We would love to satisfy the consumer and are offering her the settlement of $that we owe

from: *** *** *** *** ***reply-to: *** ***to: [email protected]: Tue, Sep 1, at 7:PMsubject: ComplaintNo it is not solved I just sent in my complaint on a form you sent me PEACHYBEES refused to discuss this They are rude and verbally abusive.I am seeking the They owe me and the return of my items they have stolen Their business practices are deceptive and they have falsified business receipts and committed a fraud against me and probably others as well.*** ***Company I am complaining about isPEACHYBEESFirestone colorado

Complaint: [redacted]
I am rejecting this response because: I want the money they owe me.  They stole my items commited fraud falsified business records.  Sold items of mine and never paid me.  They refuse to settle this.  I want this investigated and I want my moneyThey also are delinquent with their license and I don't think they charge sales tax and I wonder if they pay income taxVery sincerely[redacted]
Regards,
[redacted]

from: [redacted]reply-to: [redacted]to: [email protected]: Tue, Sep 1, 2015 at 7:14 PMsubject: Complaint
No it is not solved.  I just sent in my complaint on a form you sent me.  PEACHYBEES refused to discuss this.  They are rude and verbally abusive.I am seeking the 1000.00 They owe me and the return of my items they have stolen.  Their business practices are deceptive and they have falsified business receipts and committed a fraud against me and probably others as well.[redacted]Company I am complaining about isPEACHYBEESFirestone colorado

Our company is an online kids consignment store designed to help parents sell their gently used kids clothes by making them available nation wide.  Our licensing is up to date, unlike the consumer believes. The documentation she provided is an exact match to ours; they both indicate that only 31 of her items sold during the 6 months they were on consignment with us.  She is right in stating that not all of her items were posted to our website. This is because they did not meet our consignor agreement and acceptable clothing policy.  When she became a consignor with us, she agreed to both of these documents. When we saw the items she was going to send us, we saw that many did not meet our policy, so we contacted her and asked  her to remove the items because they just don’t have a good resale value.  We pay for the clothes to be shipped to us, and take the initial risk of shipping clothes we haven’t seen.  We trusted that the consumer would remove the items and send clothes that met our policy.  Upon receiving and inspecting her “300” items (it was closer to 250) we saw that she did not remove the items we asked her to, including a box full of Pull Up diapers, which we don’t sell.  The items we could not use, were donated (as it clearly states in the consignor agreement to which she agreed).  The remaining items were laundered (because of an old musty smell), processed, photographed, and posted on our website for 6 months.  We do pay our consignors monthly as long as their account is $5 or more.  The consumer requested she be paid even if the balance was under $5 owed. We obliged.  She could not get our normal way of payment (Chase QuickPay) to work, so she requested we send her a check.  Again, we obliged.  We explained that sending a check would mean we would need to deduct the cost of postage.  She agreed.  We then sent her a check in February for her January 2015 commission.  January was the first month she sold any items (documentation of this is provided).  The following month her balance was over the $5, so again, we mailed her a check subtracting the cost of postage. This check was mailed in March, for February 2015 commission (documentation provided).  In all, she sold 31 items (as can be seen by the documentation provided), and this matches her records provided.  This is for dates of 10/1/14-9/2/15.  In all, we owed her $29.38 and sent her checks totaling $18.20 (before the deduction for postage).  This left $11.18 of her commissions that we owed.  When she decided to have her items returned at her expense (which she agreed to upon signing up as a consignor with our company) we asked if she would like that commission owed to be applied to her cost of returning her items.  She said she would like that.  We then went to Fed Ex and had them give us a quote for her boxes of items. They quoted us $68.27 therefore we subtracted the $11.18 we owed her and asked her to send us a payment of $57.09 so we could return her items.  She paid us, and we returned her items.   Prices are always estimated with Fed Ex when you use the pick up service, so we based the payment on the estimate.We have now received our statement from Fed Ex, and after review, we see that the actual charge for the shipment was $48.70.  We acknowledge that we did overcharge her by $19.57 ($8.39 over the $57.09 charged plus the $11.18 we owed her).  We will gladly pay the $19.57 we owe this consumer with no deductions for postage of the stamp.  Beyond that, we owe nothing else.  The clothes we couldn’t accept were donated last year.  The clothes she didn’t sell were all returned.  We do not owe her $1000. We would love to close this matter and pay her the $19.57 we owe her if she will accept it.  We have been honest and upfront from the beginning with this consumer, but to no avail.  We have gone above and beyond the normal business practices with this consumer. We have notbeen verbally abusive towards her.  We acknowledge that we have cut off communication with her because we did attempt to make things right.  However she continued (and still continues) to send us harassing and abusive emails that even go as far as mentioning our family. We would love to satisfy the consumer and are offering her the settlement of $19.57 that we owe.

Our company’s belief is to be upfront and honest with our consignors. We make sure that every consignor agrees to our consignor agreement. You can’t become a consignor without agreeing to the consignor agreement which states: “No item shall be accepted without the consignor...

agreeing to the current  agreement; Use of the PeachyBee’s website constitutes agreement to all of our agreements, terms and conditions; PeachyBee’s reserves the right to refuse any items found having flaws during the entering/tagging process and they will be automatically donated without notice. All items accepted must comply with the PeachyBee’s “Acceptable Clothing Policy”. It is the consignor’s responsibility to make sure they are aware of our “Acceptable Clothing Policy” before attempting to consign them. If you attempt to consign non-acceptable clothing items, PeachyBee’s has the right to forfeit you as a consignor and take possession of your items to do as PeachyBee’s sees fit. Clothing items may be deemed unacceptable for one or more of the following reasons: Unacceptable Brands: Brands that do not fit into our “Acceptable Clothing Policy”. Condition: Clothing that is ripped, faded, shrunken, has an order, torn, stained, soiled, has missing or broken buttons or zippers or is deemed in a general state of  disrepair. Out of Season: Clothing items are seasonal in nature and may not  be accepted at certain times of the year. PeachyBee’s will review all clothing items before they are designated for purchase. The consignor agrees that all unacceptable items will be donated to a local charity of PeachyBee’s choosing.” We even went above and beyond by calling the consignor and letting her know that a bunch of her items were not acceptable and not to send them. She agreed to only send in her acceptable clothing items. We sent her the labels and upon receiving her kids clothes we saw that she had not taken out any of the unacceptable clothing items. We ended up having to donate around half of the items she sent in. She asked to send in more items and we told her that we would not accept anymore of her items because we were concerned that her items were not the quality that we or our customers were used to. She then asked us if we would give her $150 for everything she sent in. We told her that in looking at her items we could only offer her $100. She really wanted $150, so we told her if she wanted the opportunity to make more money then she should consign her kids clothes and see if our customers would buy them. She now believes the clothes that she wanted $150 for are worth $1,000. Her items weren’t in the best condition. We have 4 different levels of kids clothing: New with tags, Like new, gently worn, and good condition. Almost all of the items she had sent in that weren’t donated were in good condition. Good condition items are our slowest selling items because our customers are looking for kids clothes in better condition. We gave her items every chance to sell, but unfortunately our customers didn’t buy them. We sent her payments on two different occasions for $4.23 and $12.99.  We have proof that she cashed these checks. We tell our consignors we only pay through Chase QuickPay, but she was unable to figure it out, so we made an exception and sent her a check minus the cost of postage (which she agreed to). Her consignor agreement came to an end and she had only sold 31 items. She had asked for her clothes to be sent back to her at her expense, so we took the boxes to FedEx and they gave us the price for the two boxes of her 151 items. We told her that instead of giving her her final payment that we could subtract it from the shipping costs. She agreed to apply the $11.18 to the shipping charges. We sent back all her items and she thanked us. Now she is unhappy with our service. We have gone above and beyond for her and have really tried to do as much as we possibly could to be upfront and honest with her about her consignment order. We’re saddened that she feels we didn’t do right by her, but we were upfront and honest from the very beginning and did everything to start the relationship on a the right foot.