PBM Reviews (3)
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PBM Rating
Address: 1070 Sandy Hill Rd, Irwin, Pennsylvania, United States, 15642-4747
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It is hard to fathom the lack of service, harassment and sloppy management of our recent remediation job at our house PBM was recommended by [redacted] ***They came out to give an estimate for work and scheduled the processTheir team came to do, what we were told was a two day job, and were there 2-hours and then left saying that they had to get more materials and lunch and never returned until I called and asked them if they were done with the jobThe replied no My health, our children our house was compromised by the PBM staff smoking in the crawl spaceThe house was filled with smoke when they were at the house doing their jobWhen the crew came they displayed their frustration with [redacted] who quit before the job even beganThe told me how unhappy they were about him leaving them only a notebook on all jobs that still needed to be started or even completed During this process I called the corporate office of PBM and spoke to [redacted] Candidly she was rude, short a
The customer needs a copy of the work completion form as well as to hear from the owner of the business to discuss the work that was done and the way the job was handled
Revdex.com spoke with [redacted] from the businessHe said that he has tried to contract the customer by email and phone to address the issues brought up in the complaintSome of the issues brought forward are incorrect but in hopes of salvaging a business relationship with the customer they have made the business decision to waive the $3,fee