Initial Business Response / [redacted] (1000, 5, 2015/01/13) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: ***@paycomonline.com Mr [redacted] , I understand you talked with our EVP of Operations today and your concerns are being addressed immediately Thank you, [redacted] Director of Customer Service
Initial Business Response /* (1000, 5, 2015/01/29) */
Contact Name and Title: *** ***, Director
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@paycomonline.com
Ms***,
I apologize for the concerns mentioned aboveMy understanding is you've been contacted and they are being addressed
immediately
Thank you,
*** ***
Director of Customer Service
Initial Consumer Rebuttal /* (3000, 7, 2015/02/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The company still has a lot of work to do to fix the problemWe are still waiting for our refunded money and they now need to file tax amendments in states to get us the rest of our tax moneyWe are waiting for that to happenWe will not be satisfied until we have the money they currently have that belongs to us and until we have proof that the amended returns were filed and the refunds are coming directly to us
Initial Business Response /* (1000, 5, 2015/01/13) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@paycomonline.com
Mr. [redacted],
I understand you talked with our EVP of Operations today and your concerns are being addressed immediately.
Thank...
Initial Business Response / [redacted] (1000, 5, 2015/01/13) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: ***@paycomonline.com Mr [redacted] , I understand you talked with our EVP of Operations today and your concerns are being addressed immediately Thank you, [redacted] Director of Customer Service
Initial Business Response /* (1000, 5, 2015/01/29) */
Contact Name and Title: *** ***, Director
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@paycomonline.com
Ms***,
I apologize for the concerns mentioned aboveMy understanding is you've been contacted and they are being addressed
immediately
Thank you,
*** ***
Director of Customer Service
Initial Consumer Rebuttal /* (3000, 7, 2015/02/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The company still has a lot of work to do to fix the problemWe are still waiting for our refunded money and they now need to file tax amendments in states to get us the rest of our tax moneyWe are waiting for that to happenWe will not be satisfied until we have the money they currently have that belongs to us and until we have proof that the amended returns were filed and the refunds are coming directly to us
Initial Business Response /* (1000, 5, 2015/01/13) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@paycomonline.com
Mr. [redacted],
I understand you talked with our EVP of Operations today and your concerns are being addressed immediately.
Thank...
you,
[redacted]
Director of Customer Service