Parts Madness Reviews (2)
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Parts Madness Rating
Address: 5351 NW 36th Ave, Miami, Florida, United States, 33142-3205
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Ordered a seal for a freezer door, when it arrived the inadequate packaging was pretty much destroyed and the seal damagedThe company owner had the nerve to actually call me and tell me that there was no way the seal could be damaged because it was made of rubber and that he did not want any future business from me, (this was after I used the company's email to notify them of a damaged shipment),and after the owner responded to my email informing him of the damageHis emailed response was professional, so there was no need for him to call me and berate me over the phone! but the seal was damaged (pinched)Why would I make it up? He went so far as to tell me "I'll take it back and return your money but good luck finding the part cheaper", not very professional! My order number with his company is: I kept the part and do not want to bother with getting my money back for such an unprofessional businessman
Ordered a seal for a freezer door, when it arrived the inadequate packaging was pretty much destroyed and the seal damaged. The company owner had the nerve to actually call me and tell me that there was no way the seal could be damaged because it was made of rubber and that he did not want any future business from me, (this was after I used the company's email to notify them of a damaged shipment),and after the owner responded to my email informing him of the damage. His emailed response was professional, so there was no need for him to call me and berate me over the phone! but the seal was damaged (pinched). Why would I make it up? He went so far as to tell me "I'll take it back and return your money but good luck finding the part cheaper", not very professional! My order number with his company is: 1298. I kept the part and do not want to bother with getting my money back for such an unprofessional businessman.