Parsippany Family Dental, P.A

Response:The x-rays which were not covered were for the patient's first visit to our office in As with all new patients we do require a full set of x-rays unless one is provided to us by the patientOur insurance verification process for that visit did indicate that a full set is payable once every years and no history of x-rays was provided to us by the carrierOnce the claim was processed it was denied for frequencyOur follow up of that denial provided information that the patient had this x-ray in 2012, again information which was not provided to us during our insurance verificationThe insurance maximum allowable for all x-rays taken in was $which was billed to the patientAn $collection fee has since been added once the account was submitted to collectionsWe do have copies of the processed EOBs as should the subscriber showing the denial for the visit