Palmen Dodge Chrysler Jeep of Racine

I have been in contact with Ms [redacted] and have an appointment scheduled for her at 8am on Saturday October 10, to get her vehicle repaired If her issue with the Dart is the same as we repaired last September, there will be no charge to her for the repair I will keep you abreast of what we find out tomorrowSincerely, [redacted] General ManagerPalmen in Racine

I was contacted by Palmen Chrysler and told to bring my car in to have the recall taken care ofI took it in and and they supposedly repaired one airbagBut they said that another airbag was bad and they did not repair that oneThey said that they would repair it I paid to replace it? So I am not
satisfied with the outcomeThank you,*** *** *** *** *** ***

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that...

this resolution is satisfactory to me. 
Regards,
Gina [redacted]

See Attached

I have been in contact with Ms. [redacted] and have an appointment scheduled for her at 8am on Saturday October 10, 2015 to get her vehicle repaired.  If her issue with the Dart is the same as we repaired last September, there will be no charge to her for the repair.  I will...

keep you abreast of what we find out tomorrow. Sincerely,[redacted]General ManagerPalmen in Racine

Review: I own a 2009 Chrsler 300,that was recalled by Chrysler. I took it to the dealer,Palmen Mon July 27,2015.Talked to [redacted],Service Consultant. He did not have the Air Bag inflator housing. So he scheduled me for Monday August 3rd,2015@07:30 am .Said that he would have it. They did not! And won't have it for 4 months.! I need a safe car to drive right now!This vehicle is not SAFE!

I bought this car at Palme.Desired Settlement: repair my Chrysler 300,and give a loaner until they do repair it safety. I drive 70 miles to from work And it is Not safe!!

Von number [redacted]

Consumer

Response:

I was contacted by Palmen Chrysler and told to bring my car in to have the recall taken care of. I took it in and and they supposedly repaired one airbag. But they said that another airbag was bad and they did not repair that one. They said that they would repair it I paid to replace it? So I am not satisfied with the outcome. Thank you,[redacted]

Review: I went in for service September 15th 2014 for my airbags and passenger seatbelt. The same problem has occurred less then a year later. My warranty has been expired on my vehicle for 2000 miles when I took my car back for service on September 12th of 2015.Desired Settlement: Bring my vehicle back in for service at no cost and fix as if it was under warranty.

Business

Response:

I have been in contact with Ms. [redacted] and have an appointment scheduled for her at 8am on Saturday October 10, 2015 to get her vehicle repaired. If her issue with the Dart is the same as we repaired last September, there will be no charge to her for the repair. I will keep you abreast of what we find out tomorrow. Sincerely,[redacted]General ManagerPalmen in Racine