Painting Plus

I went back to the property and addressed the issue in [redacted] then relayed to me that the patch work of the drive way was approved by the Home Owner's Association

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted] The patch work was completed however the cracks was not sealed within two weeks I contacted you again and informed you all the cracks were back along with the weeds coming back through and it needed to be fixed, you agreed to fix the problem which has not been done as of yet

David Adkins of company has contacted our office by phone to advise he has spoken to the customerHe is going to refund her $as soon as possibleHe will keep $for the time he spent on preparing for this job

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Painting Plus regarding complaint I*
***
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
As of 7/10/15, the company has not refunded the money as promised
Regards,
*** *** ***

David Adkins of company has contacted our office by phone to advise he has spoken to the customer. He is going to refund her $750.00 as soon as possible. He will keep $100. for the time he spent on preparing for this job.