I asked for a replacement switchI was told to search the internet for oneThis company doesn't even carry replacement parts for their own productsHow can a company with so many negative review still be a Revdex.com's A+ company?
I bough an electric heater/fireplace and it had a broken leg and was missing the remoteCalled the number in the manual and received and answering service that said someone would call me backI have a ticket number, called numerous times to the generic voicemail box phone number they gave me, updated the ticket in their online portal and still have not received a single responseWorst customer service everI will be returning the product and never using this brand againThis company clearly preys on consumers and makes no effort to resolve faulty products or consumer complaints
Worst customer service I have ever seenPromised a call back in to hoursIt's been a week and every time I call back it the same script recital
I asked for a replacement switchI was told to search the internet for oneThis company doesn't even carry replacement parts for their own productsHow can a company with so many negative review still be a Revdex.com's A+ company?
I bough an electric heater/fireplace and it had a broken leg and was missing the remoteCalled the number in the manual and received and answering service that said someone would call me backI have a ticket number, called numerous times to the generic voicemail box phone number they gave me, updated the ticket in their online portal and still have not received a single responseWorst customer service everI will be returning the product and never using this brand againThis company clearly preys on consumers and makes no effort to resolve faulty products or consumer complaints