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Review: PMC Construction installed a new roof on my shed on February 25th, 2013. I contacted them on January 11th, 2014 because the roof started leaking in multiple places. I paid PMC $2,000 for a new roof that was supposed to last, but it’s leaking in less than a year. When I contacted PMC, they sent someone out to look at the roof and they said the slope of the roof was too low for the shingles used. If the slope of the roof was going to be a problem, they never should have replaced the roof with the existing slope. This leads me to two possible options:

1. PMC knew the roof they were putting on my shed was going to leak and they were satisfied taking my money. [redacted] told me on the phone they didn’t think it was going to leak so I don’t think this is the case.

2. PMC did not know the roof was going to leak. However, in good faith of their warranty, they must do something to ensure the roof is fixed for the long term, not just another year.

After [redacted] told me the slope was too low, I asked him what they were going to do about it, and he said I need to fix it. He gave me someone to contact because he said they don’t do this type of work. In turn, I asked if they intended to pay for the additional work because I didn’t pay them $2,000 for a roof that was going to leak in less than a year. I haven’t heard anything back from PMC since.

Background:

PMC came out in early February of 2013 to give me a quote on a new roof for my shed since the current roof was rotting and falling apart. [redacted] came out to quote the work and emailed me a proposal stating the following:

We will be removing existing roof and replacing it with new flat roof, the roof we install will include leak barrier around edges of home, roof deck protection, a reliable low slope system, and 20 pieces of 2’x4’x60 plywood will be repaired, Upon completion of this project, we will perform a magnetic clean-up to ensure no unused nails are left and we will also leave gutters 100% clean. $1,869.00

I found someone else who would do the same work with gutters included for $1,600, but [redacted] stated they could do the same work for $1,625 so I decided to stick with PMC. I met with [redacted] on the 15th of Feb to sign the contract. After our agreement was signed, [redacted] came to the house to see the shed before the work started, realized [redacted] did not properly scope the original work, and he sent me a revised proposal for $3,215.46. After expressing concern to [redacted] about the price increase on the 18th, they were able to get the price down to $2,305.98, but this was still about $700 more than originally expected. At this point, on the 19th, I wanted to cancel the work to go back with the other person I was considering because of all the pricing issues. However, PMC refused to release me from the contract stating: “We needed you to verify with two copies of your choice to cancel, however if you look at your contract we have stated you had 72 hours to exercise this option and you contacted us on this decision on the 19th.” Apparently this is not business days since the 15th was a Friday. Regardless, they said: “We would rather continue with the proposed work scope with the additional cost for your change requests. My manager has given you a final price of $1,998.68.” I still was not thrilled with the idea of having them do the work, but they said: “If you would like a refund we have to charge you 25% of the contract. We do not wish to do it this way, if you can let us do what we said we were going to do we can extend the labor warranty to 5 years” so I let them do the work.Desired Settlement: As you can see from the background above, I went through a lot of hassle with this company because they wanted my business. In the end, I gave them my business, they offered a five year labor warranty on the roof, it’s leaking in less than a year, and they’re telling me it’s now my responsibility to change the slope of the roof after they installed a new roof.

I believe PMC is responsible to repair the roof, even if this means raising the slope or removing the existing roofing and replacing it with a different type of roof to accommodate the low slope. If they choose not to repair the roof, I want a refund, in total, since they will not honor their warranty and the roof is basically worthless.

Consumer

Response:

[redacted]

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Description: Home Improvements, Contractor - Insulation, Painting Contractors, Patio & Deck Builders, Roofing Contractors, Skylights, Waterproofing Contractors, Windows, Siding Contractors, Kitchen & Bath - Design & Remodeling, Carpet Installation, Contractors - Gutters, Basement - Remodeling, Concrete Contractors, Construction & Remodeling Services, Contractors - Retaining Wall, Contractors - Flooring, Drywall Contractors, Doors, Fence Contractors, Fire & Water Damage Restoration

Address: 6560 Backlick Rd Ste 204, Springfield, Virginia, United States, 22150-2806

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www.pmcconstructionva.com

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Shady, yet now dead: once upon a time this website was reported to be associated with P M C Construction LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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