I took my vehicle to this location for my annual inspection. I needed to get a few things fixed such as the horn which is currently not operational which state law requires the horn to be functional to pass inspection. This repair was never done... I did however receive repairs to my front tie rods rotors and brakes. The rotors however were never discussed in the repairs mentioned when I was talking to a representative of this location. I had slotted and drille rotors on te vehicle and wanted to keep that style rotor whether or not I had to get new ones. When I brought this to the attention of the representative of this shop he immediately got defensive and started speaking in a very condescending tone towards me saying "I'm over 100% sure we told you rotors would need to be replaced". If this actually took place I would have requested slotted and drilled rotors as replacements... After having my vehicle serviced here I've noticed some issues such as a severe shake in my steering on the highway and also during braking. After being spoken to in such an angry and condescending manner I will no longer be bringing any business to this unprofessional shop.
I took my vehicle to this location for my annual inspection. I needed to get a few things fixed such as the horn which is currently not operational which state law requires the horn to be functional to pass inspection. This repair was never done... I did however receive repairs to my front tie rods rotors and brakes. The rotors however were never discussed in the repairs mentioned when I was talking to a representative of this location. I had slotted and drille rotors on te vehicle and wanted to keep that style rotor whether or not I had to get new ones. When I brought this to the attention of the representative of this shop he immediately got defensive and started speaking in a very condescending tone towards me saying "I'm over 100% sure we told you rotors would need to be replaced". If this actually took place I would have requested slotted and drilled rotors as replacements... After having my vehicle serviced here I've noticed some issues such as a severe shake in my steering on the highway and also during braking. After being spoken to in such an angry and condescending manner I will no longer be bringing any business to this unprofessional shop.