I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Return item to:
Upscale Time LLC
ATTN: Repairs/Exchange
*** *** **
*** *
*** ** ***
USA
We will satisfy by refund or exchange
We are closed Dec25th Through Jan 1st. Please do not have
packages to us arrive during that
time
Thanks
***
We are sorry that it has taken so long to remedy this issue. We should have been more accurate from the beginning with providing a realistic time frame regrading the remedy for this situation. Regarding his return shipping cost it is normal for the customer to pay to return...
an item under warranty. We pay to return the item back. Many companies also make the consumer pay to ship the item back to themselves. We do not. We will not be refunding and will be shipping a replacement unit to the customer within 2 business days.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me provided that the business actually follows through with their promise. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This is a follow up to my earlier Revdex.com complaint # [redacted]. Per the communications with the merchant through the Revdex.com, I sent back the item using federal express (Tracking #[redacted]). The merchant received the item on Jan 4, 2016. The Merchant has not repaired, replaced, or provided a refund on the item. Upscale Time agreed to either repair, replace or provide a refund. I would like Upscale Time to follow through on what they offered.
Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Return item to:
Upscale Time LLC
ATTN: Repairs/Exchange
*** *** **
*** *
*** ** ***
USA
We will satisfy by refund or exchange
We are closed Dec25th Through Jan 1st. Please do not have
packages to us arrive during that
time
Thanks
***
We are sorry that it has taken so long to remedy this issue. We should have been more accurate from the beginning with providing a realistic time frame regrading the remedy for this situation. Regarding his return shipping cost it is normal for the customer to pay to return...
an item under warranty. We pay to return the item back. Many companies also make the consumer pay to ship the item back to themselves. We do not. We will not be refunding and will be shipping a replacement unit to the customer within 2 business days.
Hi, A replacement product is shipping Monday. We had to order another in.Thanks[redacted]Upscale Time LLC
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me provided that the business actually follows through with their promise. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This is a follow up to my earlier Revdex.com complaint # [redacted]. Per the communications with the merchant through the Revdex.com, I sent back the item using federal express (Tracking #[redacted]). The merchant received the item on Jan 4, 2016. The Merchant has not repaired, replaced, or provided a refund on the item. Upscale Time agreed to either repair, replace or provide a refund. I would like Upscale Time to follow through on what they offered.
Regards,
[redacted]