Neutocrete Systems Inc. Reviews (3)
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Neutocrete Systems Inc. Rating
Description: Concrete Curing & Treating Materials, Concrete Contractors
Address: 17 Beaver Brook Rd, Danbury, Connecticut, United States, 06810
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www.neutocrete.com
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Completely Unreliable and dishonest. Prior Work done had lifetime warranty but, after admitting product was failing, Tony refuses our calls and will not schedule/do the repair work that he said is needed. Completely unreliable, dishonest and very disappointing.
I was satisfied with the job done but then it cracked and needed repairs. After 6 months trying to get them fixing it, I am still waiting. Tony is always supposed to call me but he never did. Moreover, they only want to do the repair if they have other jobs in the area. So, as an existing customer you are not the priority and have to wait. So, long story short, the customer service is horrible and don't expect cracks to be fixed.
Review: Neutocrete failed to return my refund after bouncing the original refund check back to me after concelling a job I contracted for at the last minute.
deposit return being sought
Desired Settlement: Deposit be returned
Business
Response:
Business Response /* (1000, 5, 2013/05/23) */
We apologize fully for any inconvenience caused by the delay. We will be mailing a full replacement check for [redacted] to be delivered on, or before June 27,2013.