Mountian Lakes Water Co Reviews (1)
Mountian Lakes Water Co Rating
Description: Water Companies - Utility
Address: 27 Ford Ave, Stanardsville, Virginia, United States, 22973
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Review: I recieved a 900.00+ water bill form mountian lakes water company after I contacted them when I noticed a puddle of water in my front yard.I resovled the issue by replaceing the main water supply line, I spoke the president of the company[redacted]), about ajusting the bill. [redacted] replied with "we can not take a lost like that" and if the company that is supplying my water to my home ([redacted]s water works cuts him a break on his over all bill then he will do the same,at which he gives me [redacted]s water company phone number in order for me to call them to see what they would do for "his" water bill.After speaking to [redacted]s water company they responce was we have not charge [redacted] anything other than his normal water bill and they dont understand why he is chargeing me that amount seeing that his bill has not changed but also that I am his customer and a ajustment is only decided thru his company for my bill and not thru the credit of another water company.I called [redacted] with the info I recieved and the responce I recieved was"all call you back iam on the other line". all the calls reguarding my bill where all made on my behalf(the customer). After making a payment on said bill a month later I recieved the second bill of 180.00+, after making a payment on said bill I recive a third bill that was double the normal amount of my water bill along with (two) five dallor late fees added.I procced to call terry lamb agian were he replied I was not the only one with the late fee issue and the company just started using a new computer system and he would look into it.As of to day I have not heard anything back from terry lamb via telephone/email or regular mail regarding the first bill. I have been a loyal customer for over 3 years and not missed a single payment.Desired Settlement: I have a meter in the ground that is still leaking from the street to the meter that needs to be changed and also an ajustment to the over all bill.