Mountain Transmission Repair Service

Initial Business Response / [redacted] (1000, 10, 2016/05/11) */ The customer's car has electrical issuesHe brought us the battery for the car last weekAt this time, the customer is waiting for some parts in order to fix the issueWe only repair transmissions Initial Consumer Rebuttal / [redacted] (3000, 12, 2016/05/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not agree with what they are sayingYes I took them a battery for my car on XX-the second time I took the car to them they came up wit this whole electricAL issue when they kept it for 4-monthsI took my car to [redacted] automotive to have the throttle body done [redacted] they said I have to have the transmission fixed first before the throttle body could be fixedThey said it was no need to fix the throttle body if the transmission was going outThey charge me $for the diagnostic So I took the car straight from [redacted] back to Mountain transmissionAnd that's where the car has been since thenSo I don't agree with the electrical issue problem

Initial Business Response / [redacted] (1000, 8, 2015/08/27) */ This job had no warranty Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/08/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) The problem is not the warranty, the issue is the job was not done properly in the first placeThe vehicle went in with one issue which was the transmission and came out with several other issues on top of the transmission still failingThey charged a good amount of money for something that was not done properly

There is no gurantee unless you bring in the car

Initial Business Response /* (1000, 5, 2016/04/26) */
The vehicle has already been repaired and picked up by the customer on 4/

There is no gurantee unless you bring in the car.

Initial Business Response /* (1000, 10, 2016/05/11) */
The customer's car has electrical issues. He brought us the battery for the car last week. At this time, the customer is waiting for some parts in order to fix the issue. We only repair transmissions.
Initial Consumer Rebuttal /* (3000, 12,...

2016/05/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not agree with what they are saying. Yes I took them a battery for my car on XX-XX-XX the second time I took the car to them they came up wit this whole electricAL issue when they kept it for 4-5 months. I took my car to [redacted] automotive to have the throttle body done [redacted] they said I have to have the transmission fixed first before the throttle body could be fixed. They said it was no need to fix the throttle body if the transmission was going out. They charge me $25 for the diagnostic So I took the car straight from [redacted] back to Mountain transmission. And that's where the car has been since then. So I don't agree with the electrical issue problem.

Initial Business Response /* (1000, 8, 2015/08/27) */
This job had no warranty.
Initial Consumer Rebuttal /* (3000, 10, 2015/08/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The problem is not the warranty, the issue is the job was not done properly in...

the first place. The vehicle went in with one issue which was the transmission and came out with several other issues on top of the transmission still failing. They charged a good amount of money for something that was not done properly.

Initial Business Response /* (1000, 9, 2016/06/17) */
This case has gone to court and we are in the process of appealing.