Modern Design Center

Dear Revdex.com,We have been corresponding with Mr [redacted] re his order.His first order was from LoftModern.com (# [redacted] ) on April 28, We have shipped the chairs on time but he was insisting that he received the wrong chairsHe was insisting that he ordered the walnut, however, it clearly show in the order confirmation that he ordered the black/whiteI am sending herewith our correspondence with him.He still insisted and filed a dispute and as a result, we were debited for the whole amount and Mr [redacted] was credited for it on June 24, He has the chairs and also hasn't paid us for it as he filed a disputeWe were following him up but was ignoring us.Mr [redacted] placed another order on our other website, Allmodernoutlet.com (Order #: ***) on June 16, We have shipped the order on time and the client received them and said one of the chairs was damagedWe then filed a claim with the freight companyWe are sending Mr [redacted] a replacement, however, we informed him that we need the other chairs first to be returned to us - the one I mentioned above with Order # [redacted] but didn't hear from him.Thank you.Best regards, [redacted] ***