I bought a car from Brown & Wood on 02/13 signed all legal documentation and everything that stated that the car had not had any damage to the car. When I tried to go trade the car in today 10/19/2015, I was told by a different car lot that CARFAX shows the vehicle was in 2 previous wrecks, that I was never informed about. I still had the documentation that showed that the car was never wrecked signed by the Brown & Wood salesman. I took the document to Brown & Wood to see what they would do to fix the issue and they told me that there was nothing that they could do. I am highly disappointed because I was never told that the car was wrecked, and then over paying for a wrecked vechicle.
bought a used 2016v [redacted] limited in sept. car had approx. 21,250 miles.found out it had an engine change at about 5,100 miles.had problems and concerns( like mismatch tires which 2 of them I had to replace because they were unsafe). called dealer only to be told that it was a used car.also talked to the general manager and he has yet to call back like he promised.watch out for this dealer
I bought a car from Brown & Wood on 02/13 signed all legal documentation and everything that stated that the car had not had any damage to the car. When I tried to go trade the car in today 10/19/2015, I was told by a different car lot that CARFAX shows the vehicle was in 2 previous wrecks, that I was never informed about. I still had the documentation that showed that the car was never wrecked signed by the Brown & Wood salesman. I took the document to Brown & Wood to see what they would do to fix the issue and they told me that there was nothing that they could do. I am highly disappointed because I was never told that the car was wrecked, and then over paying for a wrecked vechicle.
bought a used 2016v [redacted] limited in sept. car had approx. 21,250 miles.found out it had an engine change at about 5,100 miles.had problems and concerns( like mismatch tires which 2 of them I had to replace because they were unsafe). called dealer only to be told that it was a used car.also talked to the general manager and he has yet to call back like he promised.watch out for this dealer