M & M Towing Reviews (5)
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M & M Towing Rating
Description: Towing - Automotive
Address: 28635 SW Boones Ferry Rd, Wilsonville, Oregon, United States, 97070-8216
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The sign outside of the auto shop and the company's voicemail states that the company's name is M&L Auto RepairI am not familiar with the name Complete Car Care
We are contracted with AAA Emergency Road ServicesWe had received a call from the member stating that they needed a tow We responded and towed the vehicle At the drop off location AAA had advised us that the member was a BASIC MEMBERBasic member meaning that they only get the first
towed miles free Any mileage after miles towed are the responsibility of the memberWe advised the member of the over mileage fee The member was upset and didn't seem to understand that they had to pay for the extra mileageMy driver tried to explain, I ( owner) also tried to explainI told the member to contact AAA so that they could explain again also. Eventually, the member paid the fee , we dropped the vehicle and left the scene
This business/ owner is a disgrace, con, and a neglect. They have been scamming insurance companies and other people out of unnecessary money and repairs.
The sign outside of the auto shop and the company's voicemail states that the company's name is M&L Auto Repair. I am not familiar with the name Complete Car Care.
Review: I called tripleaaa arrange for tow. Gave cc# to tripleaaa rep. It was for $69.00. Never had to b4 n even stated that to rep. Wen I got with tow man from m&m towing I explained rep took my card number n how surprised I was of that. How I went to bank b4 calling n arrange tow cause I paidcash b4 in past. But I need car towed so I gotta do wat has be done. He called dispatch after mt comment. I asked him do I need follow he said no
I labeled my keys for the garage he was towing to. I asked him if all is good he said yes. If it wasnt when he called his dispatcher n told her I said I prepaid if she had no record I should been told them. I know you hav pay for towing serv. They were taking my car. I know no pay they take car. Now this was a scam set up nm&m towing needs to realize they 2 made mistake against me.Desired Settlement: My car taken to were it was to go n nocost to me. If there is any cost it between them n triple aaa
Business
Response:
We are contracted with AAA Emergency Road Services. We had received a call from the member stating that they needed a tow. We responded and towed the vehicle . At the drop off location AAA had advised us that the member was a BASIC MEMBER. Basic member meaning that they only get the first 3 towed miles free. Any mileage after 3 miles towed are the responsibility of the member. We advised the member of the over mileage fee. The member was upset and didn't seem to understand that they had to pay for the extra mileage. My driver tried to explain, I ( owner) also tried to explain. I told the member to contact AAA so that they could explain again also. Eventually, the member paid the fee , we dropped the vehicle and left the scene.