[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business
have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement
and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me It still saddens me that I had to go to this amount of effort to get the door installed properly In the end, one of the panels was just installed upside down Took maybe a few minutes to correct, but I had to spend hours on phone calls and filling out Revdex.com reports to get the issue corrected
Regards,
*** ***
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***---***, I’m still waiting for a response after a second representative contradicted the story the first person presented to me It appears I will have to take them to small claims court as they will not honor the warranty I’ll keep you informed. Thank You for your time, *** ***
***, I Called *** *** and left a voice mail to discuss the damage to his garage doorI also email my information so they can contact meI will reply to complaint after our assessmentMy Install manager will set up a visit to their location. Thank you. *** ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it
If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Spoke with our customer and our builder, corrected the garage door and resolved this issue
Business called to inform Revdex.com that this matter has been taken care and that they consider this matter to be resolved
Rick *** called to say that the manager went to the consumer's homeThey identified and fixed the problem, no chargeThe customer was satisfied
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business
have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement
and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me It still saddens me that I had to go to this amount of effort to get the door installed properly In the end, one of the panels was just installed upside down Took maybe a few minutes to correct, but I had to spend hours on phone calls and filling out Revdex.com reports to get the issue corrected
Regards,
*** ***
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***---***, I’m still waiting for a response after a second representative contradicted the story the first person presented to me It appears I will have to take them to small claims court as they will not honor the warranty I’ll keep you informed. Thank You for your time, *** ***
***, I Called *** *** and left a voice mail to discuss the damage to his garage doorI also email my information so they can contact meI will reply to complaint after our assessmentMy Install manager will set up a visit to their location. Thank you. *** ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it
If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***