I have to tell you (whoever you may be) that the fast and helpful online response from Linda and Anne is just amazing. In the past I’ve bought two cases and and Arcus bow from the shop. Now I’m awaiting my, mmm, senior years 7/8 cello and I’m really excited. You can tell when someone is listening and understands what you’re saying. There aren’t many places where I’d share a review before even receiving something I’ve purchased, but I’m making an exception for the exceptional! I know they’ll see the process through. Integrity and caring go together and that’s what you’ll find here.
It would be difficult to overstate the amazing customer service that one experiences when working with Linda West When combined with her depth of knowledge, long experience, personal care, and extraordinary patience, I don't plan to ever look anywhere else
I am an amateur pianist of many years, yet new to the cello Even with access to local retail music stores in the Pacific Northwest, I purchased my cello and accessories from Linda Briefly, here is why:
She is responsive and thorough Linda deals with clients all over the world, yet her extraordinary service made me feel like I was the only person she was dealing with
Linda didn't treat me like a beginning cellist On the contrary, she took great care to help me select an appropriate instrument and bow combination Then she had another beginning cellist come in to her shop to play and help ensure her choice was correct Incredible
Her pricing is fair and open How many times are we asked to either call or travel to discuss pricing for expensive items? Not with Linda There are no secrets
Linda's packing was a work of art in itself Shipping was quick, safe and reasonably priced
Linda's website is detailed and educational, yet easy to navigate
When I first started looking at cellos, I couldn't imagine purchasing an instrument online Now I don't envision dealing with anyone other than Linda After my first lessons I already love my cello Maybe more credibly, my highly experienced teacher does also Thank you, Linda!
Ms. West is one of the most knowledgeable, honest, and direct persons with whom I have had the pleasure of dealing with in quite some time...I recommend her highly...her integrity is flawless. Five stars!
It would be difficult to overstate the amazing customer service that one experiences when working with Linda West When combined with her depth of knowledge, long experience, personal care, and extraordinary patience, I don't plan to ever look anywhere else
I am an amateur pianist of many years, yet new to the cello Even with access to local retail music stores in the Pacific Northwest, I purchased my cello and accessories from Linda Briefly, here is why:
She is responsive and thorough Linda deals with clients all over the world, yet her extraordinary service made me feel like I was the only person she was dealing with
Linda didn't treat me like a beginning cellist On the contrary, she took great care to help me select an appropriate instrument and bow combination Then she had another beginning cellist come in to her shop to play and help ensure her choice was correct Incredible
Her pricing is fair and open How many times are we asked to either call or travel to discuss pricing for expensive items? Not with Linda There are no secrets
Linda's packing was a work of art in itself Shipping was quick, safe and reasonably priced
Linda's website is detailed and educational, yet easy to navigate
When I first started looking at cellos, I couldn't imagine purchasing an instrument online Now I don't envision dealing with anyone other than Linda After my first lessons I already love my cello Maybe more credibly, my highly experienced teacher does also Thank you, Linda!
Ms. West is one of the most knowledgeable, honest, and direct persons with whom I have had the pleasure of dealing with in quite some time...I recommend her highly...her integrity is flawless. Five stars!