Life Wave

Initial Business Response /* (1000, 5, 2015/07/01) */
Contact Name and Title: *** *** GM
Contact Phone: XXXXXXXXXX
If there was a mistake charging the credit card, we would gladly refund the paymentPlease show us a statement with the double charging is all we askWe are open nights a
week, so feel free to bring in a statement anytime
Initial Consumer Rebuttal /* (3000, 8, 2015/07/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have been trying to contact the business and still no answerI don't live in OKC so I won't be bringing in a statementI will provide a copy but it will be by emailPlus you are not responding to my phone calls not emailsI have you the last four of my card and you were supposed to track it down and refund meALL I want is my MONEY backThis matter has drug out way to longWhat is $dollars to you youIt's my money and you stole from me right along from othersYou have had reviews of people missing money
Final Business Response /* (4000, 10, 2015/07/22) */
I would like to help resolve this matter, but I only ask to see a copy of the charges you are claimingI cant just refund money to every one that asks for itAs I stated before I would gladly give you a refund if you provide a copy of the double billingYou can email me a copy as well as an address so that I can mail you a checkEmail ***@yahoo.comI have never spoken with you, and I don't have the last four of your credit cardEven with that, I cant pull up your information that wayI would love to resolve this issue, but you haven't provided any proof of the charges
*** ***
Final Consumer Response /* (4200, 12, 2015/07/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Well ask your phone lady "***" where that information wentI will politely send you a copyYour not available when I've tried contacting you"***" your receptionist says that she can relay messages to youI'm sick of this matter and want a refundTell *** to stop asking for the last of people's card numbers and saying she will get your refundRun a better business