Leviton Manufacturing

I purchased a Leviton RF fan control switch for $120 and it stopped working within 1 month. I called Leviton and they requested I send them the switch back. I followed their instructions and returned the switch. They sent me email notification that they received the switch. They told me they would send a new switch. 5 months later I still do not have a switch. Calling in to them is a 30-45 minute process that gets nowhere. I was originally told the replacement switch was shipped. After not receiving I called back and then was told the new switch was being quality control checked. Most recently I have been told no switches were available and they would call me back within 24 hours with an update (which has never happend). Very unhappy with their customer service and want either a new working switch or a full refund.

I purchased a Leviton RF fan control switch for $120 and it stopped working within 1 month. I called Leviton and they requested I send them the switch back. I followed their instructions and returned the switch. They sent me email notification that they received the switch. They told me they would send a new switch. 5 months later I still do not have a switch. Calling in to them is a 30-45 minute process that gets nowhere. I was originally told the replacement switch was shipped. After not receiving I called back and then was told the new switch was being quality control checked. Most recently I have been told no switches were available and they would call me back within 24 hours with an update (which has never happend). Very unhappy with their customer service and want either a new working switch or a full refund.