Lapensohn Accounting Professionals Reviews (1)
Lapensohn Accounting Professionals Rating
Description: Tax Return Preparation
Address: 121 South Broad Street, Philadelphia, Pennsylvania, United States, 19107
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Review: Paid 500.00 in advance to Lapensohn accounting on August of 2013 for tax advice. On 9/19, received confirmation of payment and statement confirming that work will be completed in two to two and a half weeks. Work was not completed in this time period. Spoke to Mr. Lapensohn in mid October and he committed to having consultation work completed by 11/1/13. Made numerous phone call to Lapensohn between 11/1 and today but have received no return phone calls.Desired Settlement: Services were not delivered in time period promised. Please arrange for a refund of my money.
Business
Response:
December 10, 2013
Dear [redacted]:
I acknowledge receipt of your letter dated December 2, 2013 but show m record of receipt of any prior communication from your offices or it would have been timely , responded to.
Despite services being rendered, [redacted] has been issued a full refund of the $500.00 paid to my firm via Federal Express earlier today. This process was delayed because of my involvement in a multi-week federal trial for a client and the Thanksgiving Holiday and in no way reflects any intent not to refund his money.
Also, please be aware that beyond a telephone call from [redacted] in November, we have no written/ email communication from him requesting a refund nor was he ever told at any time that a refund would not be issued. As such, I was quite surprised to see such an inquiry from your offices. As you can see with our perfect record with the Revdex.com, we do