We apologize for the inconvenience this has caused youWe are having our team work on why that number is not workingThank you for bringing this to our attention! I have refunded back to you $and have put in a request to send you the product, free of chargeYour account has been cancelled so there is no worry as to whether or not you will be billed againPlease enjoy our product and again, we apologize for inconvenience If there is anything else I may help you with, please let me know! Thank you Sincerely, Joann F [redacted] NutriHealth, LLC
In regards to *** *** complaint, on 9-18-I officially stopped both orders from reoccurring chargesIt appears the previous CSR she spoke with did not leave any notes or stop the account
However, on your account history it shows on 7-7-a Declined Order in the system due to Payment Declining for exceeding its limitThis also happened once more on 7-11-After that, the card on file for the Garcinia product continued to work again Out of the transactions total, the customers last order placed with us before she called on 7-1-to cancel, was on 6-7-and 6-8-The orders accumulated after that date adds up to be $totalThe charges before the 7-1-cancellation request will not be refunded due to the customer calling in after those dates The total amount in which the customer ended up being charged is $834.72, total charges; Garcinia and cleanse, plus the initial shipping and handling fee for the day trial of $ We apologize for the inconvenience and lack of customer service and communication on our endWe hope the refund of $will suffice, the customer should see the money returned to her account within the next 3-business daysWe await your response, thank you Sincerely,
Joann ***
NutriHealth, LLC
We apologize for the inconvenience this has caused you. We are having our team work on why that number is not working. Thank you for bringing this to our attention! I...
have refunded back to you $86.94 and have put in a request to send you the product, free of charge. Your account has been cancelled so there is no worry as to whether or not you will be billed again. Please enjoy our product and again, we apologize for inconvenience. If there is anything else I may help you with, please let me know! Thank you. Sincerely, Joann F[redacted] NutriHealth, LLC
We apologize for the misunderstanding concerning your accounts activity and your products received. We have refunded the amount of $86.94 back to the customer. She should receive it within 2-3 business days. If there is...
anything else we may assist you with, please let us know! Thank you! Sincerely, Joann [redacted] NutriHealth, LLC
We apologize for the inconvenience this has caused youWe are having our team work on why that number is not workingThank you for bringing this to our attention! I have refunded back to you $and have put in a request to send you the product, free of chargeYour account has been cancelled so there is no worry as to whether or not you will be billed againPlease enjoy our product and again, we apologize for inconvenience If there is anything else I may help you with, please let me know! Thank you Sincerely, Joann F [redacted] NutriHealth, LLC
In regards to *** *** complaint, on 9-18-I officially stopped both orders from reoccurring chargesIt appears the previous CSR she spoke with did not leave any notes or stop the account
However, on your account history it shows on 7-7-a Declined Order in the system due to Payment Declining for exceeding its limitThis also happened once more on 7-11-After that, the card on file for the Garcinia product continued to work again Out of the transactions total, the customers last order placed with us before she called on 7-1-to cancel, was on 6-7-and 6-8-The orders accumulated after that date adds up to be $totalThe charges before the 7-1-cancellation request will not be refunded due to the customer calling in after those dates The total amount in which the customer ended up being charged is $834.72, total charges; Garcinia and cleanse, plus the initial shipping and handling fee for the day trial of $ We apologize for the inconvenience and lack of customer service and communication on our endWe hope the refund of $will suffice, the customer should see the money returned to her account within the next 3-business daysWe await your response, thank you Sincerely,
Joann ***
NutriHealth, LLC
We apologize for the inconvenience this has caused you. We are having our team work on why that number is not working. Thank you for bringing this to our attention! I...
have refunded back to you $86.94 and have put in a request to send you the product, free of charge. Your account has been cancelled so there is no worry as to whether or not you will be billed again. Please enjoy our product and again, we apologize for inconvenience. If there is anything else I may help you with, please let me know! Thank you. Sincerely, Joann F[redacted] NutriHealth, LLC
We apologize for the misunderstanding concerning your accounts activity and your products received. We have refunded the amount of $86.94 back to the customer. She should receive it within 2-3 business days. If there is...
anything else we may assist you with, please let us know! Thank you! Sincerely, Joann [redacted] NutriHealth, LLC