Kaplan Paving LLC Reviews (55)
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Kaplan Paving LLC Rating
Address: 34523 N Wilson Rd, Ingleside, Illinois, United States, 60041-9270
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Very happy with the new asphalt drivewayCrews were friendly and efficientMark our salesman was very helpfulBilly was great at the final reviewOverall we are very pleased with Kaplan Paving!
My experience with Kaplan Paving was excellent from start to finishEveryone that I dealt with was courteous and professionalThey held up to all their commitments to meHighly recommend and will continue to use them for seal coating each year
Awesome job on driveway From the estimate to the ending inspection, they answered all my questions and explained all my options We have had so many compliments on our new driveway Thank you Kaplan
Referred by a neighbor who has used them for his driveway for many years They did a great job, stuck to the original quote and answered all of our questions
I hired them to replace and existing driveway for expansion and extra parking This has been a miserable experience from the get go They make you pay in full to get on schedule, communication is awful The driveway they put in cracked along the edges almost immediately, they left me with a mud hole for weeks after they tore out existing driveway, their are puddles on the entire driveway, you can see where the cars drive, their are sink spots where cars are parked The driveway is bumpy to drive on and there are couple protruding humps that can't be explained They keep addressing the "cosmetic issues" but won't admit they are from the job being done poorly...They have yet to address all the puddles on the driveway After about months of being passed to several people in the organization and them come up with different excuses, they came back and blamed my use of the drivewayWhich is interesting because my old driveway didn't not have these issues The driveway needs to be re-done and they just want to keep putting band aids on it until they are out of their "Contract Warranty" period I have pictures and emails to document every statement in here Please read all reviews before using Kaplan Paving
We had a wonderful experience with Kaplan PavingOur driveway looks absolutely amazingJoe, thank you for always being available to answer our project related questionsTo the numerous individuals that worked tirelessly on our driveway under the hot sun during Phase and 2....JOB WELL DONE!!! Joe, Brad and Billy thank you for representing Kaplan in such a professional manner
Been using their sealing coating division for a few years, quality ranges greatly year to yearIn seal coated driveway but none of the "major cracks" were filledMy fault should have called them on that, but let it slideThis year called to inform them of unsatisfactory job done prior year and that I wanted someone out to verify actual cost to properly fill cracks
Received a call back sometime later and given the quote of $They scheduled work via an email dated in the evening before for the following dayOK could not be there but my wife would be homeCrew informs my wife when they arrive that more crack filler than usual will need to be utilized, knowing of my previous conversations with the company she approvesWhen I get home must say very good job of crack sealing and coatingGo online and submit payment for quote priceWeek later get a new invoice $a 103% increase in their quoteSent them an email requesting clarification of increase as more than twice their original quoteHave received no response back except a voice message regarding the overdue balance a a threat to turn us over to collection!
How about returning a call, and discussing my issues first
Terrible at communiication
Everyone I worked with at Kaplan paving were polite professional and kind! As well as doing an excellent job on repaving my driveway!
I had an excellent experience with Kaplan Paving, from Lee the estimator, to the friendly crew, to Billy who did the follow upA thoroughly professional company on every levelThe crew did top-notch work and the result is terrific
Kaplan did our driveway and did a great jobNo complaintsWill follow up if anything occurs
Kaplan did good job paving our driveway; however, the process to get there was not easyWe had a difficult time getting ahold of anyone to find out when and how they were going to pave our drivewayOne time I was called that they would be coming the next day; however, the crew did not work that day due to some rain overnight but no one called to inform meThe engineering team was exceptional in explaining the process and fixing the design to accomodate our needs once we were connected to them
Great experience with Kaplan Paving replacing our driveway Worked with Lee, Annette, Brenda and Billy In addition to asphalt replacement of our driveway, we needed a small concrete job performed by another contractor That contractor was TERRIFIC and Kaplan helped to coordinate schedules We had a slight hiccup when the city inspected for final approval, but Kaplan was quick to rectify the situation and the final approval was issued (The city inspector was very accessible and helpful as well) Our property was left clean and orderly The final walk through with Billy is informative and an added bonus I signed up for the continuing program Coming from the construction world, I know there are always hiccup's It's how the contractor deals with those hiccup's and issues that separates the wheat from the chaff Kudos to KaplanMary *** from HP
Company came out and installed a new driveway at my place of residence Called to schedule a seal-coating service in the Fall of and charged me $ Continually rescheduled due to weather In Spring of 2018, I kept calling them, finally got a hold of someone and scheduled for the service The company never showed up to do the work I have called multiple times, emailed multiple times and the company refuses to call me back
From the cost quoted us for replacement, to the final result, we are pleased with our new driveway and our experience with Kaplan We feel the office staff was critical in the entire process of the renovationWe were given a clear understanding of what to expect each step along the wayAnd when we had questions, they were always available to answer themThe workers were pleasant, punctual and thorough in doing their workThe job was completed in a timely mannerWe gladly recommend Kaplan Paving Company to anyone considering adding or replacing a drivewayRoy & Delores ***
Great job Project was done quickly and to a high standard
My experience with Kaplan has been a good one They stuck to the quoted price and the results have been terrific Would recommend them to family and friends Great experience!
Kaplan did an excellent job on my drive, they did everything that was supposed to be done with no problems! I have a beautiful drive exactly as it was planned!
Kaplan replaced our driveway earlier this yearWe had a good experience from the initial quote to the actual work to the follow-upThey were good about keeping us informed about the schedule and when they’d be out
BEWARE!!! BEWARE!!! BEWARE!!!! NO STARS!!!
We had our driveway done in Oct and our driveway is falling apart and looks like a gravel pit We've had small rocks lodged in our shoes unbeknownst to us...scratching our beautiful hardwood kitchen floors They came back out a few weeks later and confirmed the asphalt was not "HOT" enough and they would fix the problem in Spring of Still waiting for a scheduler to call after a promise from MrSiegel (April 2017) who said "Let's get the money rolling and we'll put you on the schedule" Now almost August and we are STILL waiting We've called several times only to hear the same responseAlso, Terrible Customer Service from MsSanchez...who is short and annoyed when you call...who screens MrSiegel's calls...Whom he calls his gatekeeper and laughed abt itGood luck getting through
I have pictures of our crumbling gravel pit drivewayIf anyone would care to see
I pre-paid Kaplan Paving LLC on 8/21/for $using my credit card to contract for residential driveway seal coating services Kaplan paving committed to performing these services on 9/6/2018, 9/7/2018, 9/12/2018, and 9/13/and as of 9/13/they have not provided the service at my address I have contacted Kaplan on 8/31/2018, 9/08/2018, 9/13/and I have requested a refund Effected on 9/13/at 5PM, Kaplan Paving has not provided any communication regarding scheduled services or refund