Sign in

K & K Lasertech, Inc.

Sharing is caring! Have something to share about K & K Lasertech, Inc.? Use RevDex to write a review
Reviews K & K Lasertech, Inc.

K & K Lasertech, Inc. Reviews (1)

Review: I took my laptop to K&K in/around mid-December to get the part that the power cord plugs into the laptop itself fixed. After making small talk with the owner about supporting small business, he assured me he could fix the problem in three weeks and would call/email me when he was done.After six weeks and no news, my girlfriend called them. She was told that, "It has been over 30 days and we should have called sooner. We are trying to find it and will email/call you back." She waited three days called them only to find out that they couldn't find it. She scanned a copy of the receipt to help them out.Over a week later with still no news I go to the store. I was told, We had to rearrange and things got missed placed. I have located your laptop but one of the employees took your screen to fix another laptop but we fired him. I have ordered a new screen. We will email/call you to let you know when it is done. It is a rare screen but is shouldnt be longer than 2 weeks.I waited until mid-March (still no email or phone call from K&K) to return to the store thinking this should give this small business plenty of time. I was wrong. He showed my laptop with the new screen, it had this kind of fog on the screen from the top right-side down and the entire bottom portion. The owner said he didnt know what it was but will order a new screen. I will call you when its done or any updates.I went back in the first week of April and was told he was overnighting a new screen because he has been through three screens and has no idea what is wrong with it. He then told me it will be done in a week.I went ten business days later (still no call or email to me) and was told he has a guy from Richmond who will take a look and he will call me when it is done/with updates. As of right now I still have no laptop and I paid a deposit for the repair.Desired Settlement: I would like to be refunded my money. I would like my computer back. I would like to be refunded my gas money I had to use when I drove to the library, other peoples houses that have a computer. The money I spent on a new computer (I use my computer for work as well.)

Check fields!

Write a review of K & K Lasertech, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

K & K Lasertech, Inc. Rating

Overall satisfaction rating

Description: Computers - Sys Designers & Consult, Internet Services, Internet Services, Internet Marketing Services, Computers - Dealers, Computers - Supplies & Parts, Computers - Used, Computers Hardware, Software & Services, Computers - Disaster Recovery, Graphic Designers, Computers - Rent & Lease, Computer Systems Design Services (NAICS: 541512)

Address: 53 Doc Stone Road, #107, Stafford, Virginia, United States, 22554

Phone:

Show more...

Web:

This website was reported to be associated with K & K Lasertech, Inc..



Add contact information for K & K Lasertech, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated