iWod Apparel Reviews (1)
iWod Apparel Rating
Description: INTERNET MARKETING SERVICES
Address: 2002 Murray Ave, Squirrel Hill, Pennsylvania, United States, 15217-2104
Web: |
www.iwodapparel.com
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Review: **BEWARE** PHANTOM COMPANY WITH NO CUSTOMER SERVICE CONTACT It is exteremely difficult to get in touch with staff. Was willing (and did) to drive to their address @ [redacted] (Pittsburgh) to exchange the shirts to avoid hassle/time/etc., but NO email, twitter, facebook acknowledgement after numerous attempts to reach them. There is NO phone number on their site, NO information about refunds or exchanges, yet online transactions can be done instantly without a glitch. Have contacted the associated printing company [redacted] ([redacted], but the women I spoke to was not able to connect me with the owner of iWod, [redacted]., who according to LinkedIn is also the owner of [redacted].LACKS ANY BEST PRACTICES OF A SMALL, INDEPENDENT COMPANY.Desired Settlement: Would like a replacement of the product (correct size) and would appreciate some level of customer service - to offer feedback on common questions i.e. delivery time, appropriate size choice, refund/exchange options...