Dear Sir or Madam,We are in receipt of your 6/12/2015 dated notice about a complaint.We have no wrong doing or misrepresentation in this case and their claims are 100% False and UNFAIR.We have provided [redacted] with 100% accurate information prior to their purchase. Our...
vehicles are inspected by [redacted] (Post Sale Inspection) and if they pass the mechanical inspection including a frame check, we finalize the purchase and make it available for sale. Furthermore, every single listing of ours clearly states that we recommend and welcome a independent inspection of each of our vehicles prior to purchase by the customer or their assigned inspector. There are many companies that provide this service professionally as low as $150. And if you check our website, you will clearly see this.[redacted] first asked us to ship the truck and than he decided to send a driver to take the truck back to him.When his driver arrived ( in this case he told us that it was a family friend) I emailed [redacted] and as you will see from the attached documents and I got his authorization for his friend to drive , inspect the vehicle and asked for his authorization for him to sign the final AS IS document. I made sure that he drove and inspected the truck. Following this, I asked him if there were any issues, he said no and signed the AS IS document and left. This truck was driven back to IA for 1000+miles and few days later [redacted] came up with list of things that WAS NOT existing when it left our dealership and his driver didn't mention a single issue at the premises after his inspection.In either case, we provide every opportunity to our customers and work with them so that they can make their purchase with a good piece of mind.His designated person personally inspected the truck, gave his OK and [redacted] were made well aware verbally and by the multiple documents (3) that they have signed that vehicle was AS - IS, there were no warranties once it left our promises especially after they personally inspected the vehicle.They had the option of purchasing a extended warranty and as you will see from the documents, they refused!Again, We have no wrong doing or misrepresentation in this case and their claims are 100% False and UNFAIR.
Dear Sir or Madam,We are in receipt of your 6/12/2015 dated notice about a complaint.We have no wrong doing or misrepresentation in this case and their claims are 100% False and UNFAIR.We have provided [redacted] with 100% accurate information prior to their purchase. Our...
vehicles are inspected by [redacted] (Post Sale Inspection) and if they pass the mechanical inspection including a frame check, we finalize the purchase and make it available for sale. Furthermore, every single listing of ours clearly states that we recommend and welcome a independent inspection of each of our vehicles prior to purchase by the customer or their assigned inspector. There are many companies that provide this service professionally as low as $150. And if you check our website, you will clearly see this.[redacted] first asked us to ship the truck and than he decided to send a driver to take the truck back to him.When his driver arrived ( in this case he told us that it was a family friend) I emailed [redacted] and as you will see from the attached documents and I got his authorization for his friend to drive , inspect the vehicle and asked for his authorization for him to sign the final AS IS document. I made sure that he drove and inspected the truck. Following this, I asked him if there were any issues, he said no and signed the AS IS document and left. This truck was driven back to IA for 1000+miles and few days later [redacted] came up with list of things that WAS NOT existing when it left our dealership and his driver didn't mention a single issue at the premises after his inspection.In either case, we provide every opportunity to our customers and work with them so that they can make their purchase with a good piece of mind.His designated person personally inspected the truck, gave his OK and [redacted] were made well aware verbally and by the multiple documents (3) that they have signed that vehicle was AS - IS, there were no warranties once it left our promises especially after they personally inspected the vehicle.They had the option of purchasing a extended warranty and as you will see from the documents, they refused!Again, We have no wrong doing or misrepresentation in this case and their claims are 100% False and UNFAIR.