[redacted] and his team replaced my roof in August of 2015. I emailed him with a concern I had at around 9 pm on Dec 14th, 2016 and within 1 hour, I received an email back with followup questions to my concern. He assured me there would be someone at my house the following day, he called me in the morning to follow up with my concern, and set up the appointment. He assured me if his team could not solve / address the issue, he would be at my place to personally to address it. I received a call from one of the guys on his team within the hour after speaking with [redacted] in the morning. We set up the appointment for that day. The inspection was timely, efficient, and addressed our concern. It was determined the roof was not the issue. We were incredibly pleased with the service at the time of the installation and even more impressed with the followup by [redacted] and his team to address our concern! Very professional, very impressive! Highly recommended!
[redacted] and his team replaced my roof in August of 2015. I emailed him with a concern I had at around 9 pm on Dec 14th, 2016 and within 1 hour, I received an email back with followup questions to my concern. He assured me there would be someone at my house the following day, he called me in the morning to follow up with my concern, and set up the appointment. He assured me if his team could not solve / address the issue, he would be at my place to personally to address it. I received a call from one of the guys on his team within the hour after speaking with [redacted] in the morning. We set up the appointment for that day. The inspection was timely, efficient, and addressed our concern. It was determined the roof was not the issue. We were incredibly pleased with the service at the time of the installation and even more impressed with the followup by [redacted] and his team to address our concern! Very professional, very impressive! Highly recommended!