Intentional Treasures Reviews (5)
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Intentional Treasures Rating
Address: 100 Commons Rd Ste 7, Dripping Springs, Texas, United States, 78620-3966
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Issue was resolved with customer on 12/18/14.My website does not sell the product they were seeking (the page was previously deactivated).I refunded customer their money and redirected them to the manufacturer of this product and theywere able to receive in time for the holidays, as they had intended
I am disheartened that in the years that I've been in business, this is the first
Revdex.com complaint my company has ever received against me
On 04/30/I explained to customer that my company is currently
undergoing a transition with my manufacturers and corporate
structure
and apologized for the delay with her orderMy contact info and
website is currently in the process of being updated, therefore previous
communications were inadvertently missed
I notified her that her product would be shipped on 05/01/(which
it has been) and the tracking # is as follows:
***
Tracking #***
I also included some free gifts with her initial order
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
The business owner contacted me directly and explained the situation to meI received the ring I ordered and received additional gifts from ***I would like to withdraw my complaintThanks very much for your help
Regards,
*** ***
Complaint #[redacted] Hello I would like to close the complaint I did please and thank you everything got resolved. Please close it.
Issue was resolved with customer on 12/18/14.My website does not sell the product they were seeking (the page was previously deactivated).I refunded customer their money and redirected them to the manufacturer of this product and theywere able to receive in time for the holidays, as...
they had intended.