Integration Mental Health, LLC

Dear ***, August 29, 2016After a lot of review and calls to ***, I would like to apologize on behalf of both Susan and myselfIt has come to our attention that [redacted] has separate accounts for you with separate ID #s, which is the cause of confusion and conflictWe never intended to make you pay double or make you feel as if we were trying to "rip you off." We simply made a mistake of overlooking the two different ID numbers, a mistake that was made by ***Below is a list of the payments you have made over the course of your treatment with Susan P*** [redacted] [redacted] [redacted] *** Susan and I are hoping that we can all put this behind us and continue a positive relationship as we move into the future and continue your treatment.Sincerely, Elizabeth and Susan P***

Revdex.com: I have reviewed the response made by the business, and will withdraw my complaintPlease keep an eye out on this business as I doubt this is the first customer that's done this toThey are not going to refund me the full amount, and in that sense I don't find their response satisfactoryHowever I have decided to bury the hatchet and withdraw my complaint, because as much as it's up to me I try to be at peace with all people Regards, [redacted]

Dear [redacted],       August 29, 2016After a lot of review and calls to [redacted], I would like to apologize on behalf of both Susan and myself. It has come to our attention that [redacted] has 2 separate accounts for you with 2 separate ID #s, which is the cause of confusion and conflict. We...

never intended to make you pay double or make you feel as if we were trying to "rip you off." We simply made a mistake of overlooking the two different ID numbers, a mistake that was made by [redacted]. Below is a list of the payments you have made over the course of your treatment with Susan P[redacted] 
[redacted] [redacted] [redacted] 
[redacted] [redacted] [redacted] [redacted] [redacted] 
Susan and I are hoping that we can all put this behind us and continue a positive relationship as we move into the future and continue your treatment.Sincerely, Elizabeth and Susan P[redacted]

Revdex.com:
I have reviewed the response made by the business, and will withdraw my complaint. Please keep an eye out on this business as I doubt this is the first customer that's done this to. They are not going to refund me the full amount, and in that sense I don't find their response satisfactory. However I have decided to bury the hatchet and withdraw my complaint, because as much as it's up to me I try to be at peace with all people.
Regards,
[redacted]