Hoolie's Place

Complaint: ***
I am rejecting this response because:
Regards,
*** ***I am rejecting the response because it is a lieAgain I said to the bar keep, waitress "ALL I WANT ON MY NACHOS IS" nacho cheese, meat, bean, lettuce, tomato, than the bar keep waitress asked if I wanted salsa or sour cream I responded no salsa, and yes to the sour creamwhen I received the order, it had jalapenos, and it was so hot we couldn't eat itit was hotter than nacho cheese, it was like as hot as ghost pepper hotI did not order with jalapenosSo we sent it back cause it was wrong, The owner was extremely rude to my wife when she brought the nachos backAnd the owner said we still have to pay for itSo the order was wrong and I should not of had to pay for itas for previous orders I have never ordered the nachos with jalapenos everSo if I could not have the nachos a certain way why was I not informed before the order was initiatedAnd as far as the club sandwich my sister ordered it was hot like ghost peeper hot tooso hot it blistered her mouth, and she went to the ERlater that day, but club sandwiches are not suppose to be hot and never jalapenos on themand if either order was wrong why should we have to pay for themWe did not finish playing poker we racked our chips and left cause my sister had to got to the E.R

The order came be to the kitchen asking for not red chili, sub for refried beans. The person that ordered the Festive Nachos has ordered them before, I even questioned the order because he normally sub the cheese for shredded cheese. The waitress replied that he made a point of the
creamy nacho cheese. I offered to take the jalapenos off, he said the cheese was too hot, he wanted a new Festive(Lg), I said no problem but he was going to pay for themThe club sandwich was ordered later b a sister. I had NO idea who the order was forAnd what was funny is that the Club wasn't returned for almost an hr. They played poker from to oclock, they stayed for the whole gameAnd they called the police and the officer told them they needed to pay for what they ordered or it was thief. I use fresh jalapenos and you never know if they are hot or mild until you eat one