Hood's Motors & Auto Wrecking Reviews (1)
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Hood's Motors & Auto Wrecking Rating
Address: 266 Reservoir Ave, Porterville, California, United States, 06451-2848
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From: [redacted] Sent: Monday, June 13, 2016 4:25 PMTo: [redacted]Subject: Re: [redacted]Cornerstone Fence response to complaint #[redacted]Consumer was quoted a fence on 4/27/2016 in which he contacted our...
office and placed a deposit over the phone for 50% of the cost of his quoted fence work. It was told to the consumer that in addition to the deposit, we would need a signed contract and terms and conditions in order to proceed with his order. We placed several calls to him afterwards and left messages asking for signed paperwork. The consumer returned a phone call on 5/11/2016 and stated that he was disappointed that we had not ordered his materials as of yet, it was again explained to him that we needed a signed contract from him. He then expressed that he would like a refund for the deposit that he placed. We did process his refund on 5/19/2016 for the amount of $2,500.00.