Hometown Automotive Reviews (1)
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Hometown Automotive Rating
Description: Auto Parts & Supplies - Used & Rebuilt
Address: 5110 Hannegan Rd, Bellingham, Washington, United States, 98226-9753
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Review: I brought in my car for a new head gasket. I was charged $760 for a new head gasket, radiator, and labor. I was told a billed for a brand new head gasket but what I recieved was the same piece that was already in my car, but with just a silicon sealant around it, without my knowledge. I paid the owner and gave my car a run. It was driving worse than when I brought it for repairs. We then discovered the "repair" made by the mechanic. My aunt and I went to the shop. My aunt went up to them in a calm and collective manner. The owner, the owner's son, the owner's wife, and the mechanic repeatedly harassed her and threatened her. For fear of her safety, my aunt called the cops, who arrived shortly after. The owner admitted to only sealing the gasket and not checking if the head was warped or cracked. Which I was billed for a brand new gasket. They then lied to the police of what they told my aunt. We asked for a refund on the labor but they refused in the harshest manner possible. Now my car runs the risk of the engine seizing which causes the engine to not run. I have to pay another mechanic about three times the amount that I paid Hometown Automotive, to put in a new engine and parts. I now have no way for travel. Now, from doing business with them, I have a risky car, my aunt being harassed, and a loss of $760. Desired Settlement: I would like a full refund of the money I paid foe the repairs made to my car. I have the bill I was given.