November 19 2015 I hired high end to transport a 2013 Toyota tundra from Texas to Virginia, The person I dealt with was [redacted]. I am not sure where to begin....[redacted] was quick to accept my payment for what I now know was a middle man fee $$$ . One of his carriers JPF Trucking did the transport. When I received the truck it had new scratches on it and more importantly the rear wheels were locking up ? Are you kidding me, These guys were not the cheapest service but I wanted to be sure everything would go smoothly. After noticing these problems I called [redacted] and explained what was going on, His response was " I am not responsible and neither is the carrier" Not even a " I'm sorry this happened " or any assistance what so ever. High end has proven to me that they are high on price $$$ and LOW on service. A horrible experience and I will never recommend or refer anyone to these guys for shipping. I am a business owner that cares about my reputation, this guy cares about his middle man fee $$ only. BE WARNED !
November 19 2015 I hired high end to transport a 2013 Toyota tundra from Texas to Virginia, The person I dealt with was [redacted]. I am not sure where to begin....[redacted] was quick to accept my payment for what I now know was a middle man fee $$$ . One of his carriers JPF Trucking did the transport. When I received the truck it had new scratches on it and more importantly the rear wheels were locking up ? Are you kidding me, These guys were not the cheapest service but I wanted to be sure everything would go smoothly. After noticing these problems I called [redacted] and explained what was going on, His response was " I am not responsible and neither is the carrier" Not even a " I'm sorry this happened " or any assistance what so ever. High end has proven to me that they are high on price $$$ and LOW on service. A horrible experience and I will never recommend or refer anyone to these guys for shipping. I am a business owner that cares about my reputation, this guy cares about his middle man fee $$ only. BE WARNED !