We are a Hotel that has used their services in the past, in fact they just installed both water heaters in our building, the most recent was in This time, our hotel did not have hot water so I contacted them to help with this issue, they came right away to access the issue however the quote over the phone given was + labor for the left boiler and for the other on the right; after the sales person *** quoted me that amount, I stated to *** that the heather on the right is under warranty furthermore I should not be charged, he agreed to it and said ok, I will only charge you for the left one then, he then asked if it was ok to work on it at the end of day and that it will cost time and a half so I asked to hold off until Monday so I can pay regular time, him and I agreed to it They came Monday to do the job but I never got a written quote from *** as of the final cost however since there were no issues before, I trusted his word My surprise a week after, I received
We are a Hotel that has used their services in the past, in fact they just installed both water heaters in our building, the most recent was in This time, our hotel did not have hot water so I contacted them to help with this issue, they came right away to access the issue however the quote over the phone given was + labor for the left boiler and for the other on the right; after the sales person *** quoted me that amount, I stated to *** that the heather on the right is under warranty furthermore I should not be charged, he agreed to it and said ok, I will only charge you for the left one then, he then asked if it was ok to work on it at the end of day and that it will cost time and a half so I asked to hold off until Monday so I can pay regular time, him and I agreed to it They came Monday to do the job but I never got a written quote from *** as of the final cost however since there were no issues before, I trusted his word My surprise a week after, I received