Heartfelt Fine Gifts

In [redacted] I ordered and paid for 2 Champagne Flutes for my wedding. After 5 months and many emails, I still do not have them. At a wedding expo on [redacted] I ordered and paid for 2 Champagne Flutes from Heartfelt Designs ([redacted]), and was told I would have them in two months. It is now [redacted] and I have yet to receive them. We paid [redacted] after tax for the both of them. In [redacted] I sent my address again to her. In [redacted] I emailed again asking where they were. I was told they would be shipping out on [redacted] It is now February 18th and I do not have them and she will not answer my emails. I live one state over, it should not take 3 weeks to be delivered. They are supposed to be for my wedding. It was paid with [redacted] ending in [redacted] I am happy to provide the receipt, as well as all the exchanged emails.Desired SettlementI would just like my money back. At this point I would rather pay somebody else to do it. I don't think she deserves mine or anybody else's business. Business Response The person who identified herself as the owner is not, and never has been the owner, and is no longer associated with us..As the owner, I apologize for this situation. I was not aware of this. I am putting a refund check in the amount of [redacted] in the mail today.Please accept my sincere apologies,Best,[redacted] Heartfelt Fine Gifts