Healthcare Mgmt. Consultants, Inc.

To Whom It May Concern:Please be advised we are in receipt of the above-referenced consumer complaintThis has reached the Corporate Offices of Stanley Steemer International, Inc
We, at Stanley Steemer International, Inc., want you to know that we appreciate the opportunity to correct this
unsatisfactory situation and we thank you for contacting us on this matter. Unfortunately, problems occasionally occur and we hope that the handling of this problem assures you and the customer of our good intentions and our desire to provide our customers with quality service. We have looked into this matter and it is our understanding that the customer still has an open and active insurance claim with our insurance carrierAny and all questions or concerns regarding this claim need to be directed to the adjuster assigned to the claim
We have reached out to the adjuster assigned to the claim and requested that he make contact with Mrs*** to further discuss her claim and to answer any questions she may have regarding said claim.Once again, thank you for bringing this to our attention and please feel free to contact us again should you have any further questions about this consumer complaint.Best Regards;Paul C***Customer Relations ManagerIICRC Master Textile CleanerIICRC Master Water RestorerStanley Steemer | Innovation Dr| Dublin, OH 43016P 614-652-2417 1-800-848-ext***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]