Harley Davidson of Wausau

We reached out to the customer to bring the bike in and we would file a supplement to correct remaining issues, that were not actually part of the accident but the insurance agreed to fix after we called them to follow up. the bike was painted as requested at the time. the speedometer because had to...

be replaced and we could not retrieve mileage had to start on no miles. we will fix the  bike if the customer will return to us. the runability issues were not part of the wreck but we will fix n/c if the customer will return to the shop.

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I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
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I had taken my harley to this dealership even when I was told not to for there bad service I did. There right the service I got on my bike was terrible. I took it there Nov 14, to repair the damage from a deer, April 15,2015 I pick up my bike. I was not impressed with the service I got. Half the stuff I told him to fix wasnt done parts where not replaced, and my insurance company paid 6000.00 to fix my bike. Then harley turns arounds and sents another bill to my insurance company because they forgot about the part, To this day Im am still waiting to get my bike done the right way, they where suppose to order the new part and repaint the part on my bike. I will not buy a thing from them again. I will be taking mine to Sauk City.

I bought a 1999 Arctic cat zl500 from them Feb of 2013 I put 100 miles on it and the stater plate went out and it blew a piston .the salesman had told me that the previous owner had maintained it at their shop and the service department had inspected it to make sure it was in good working condition.I called them to ask how they would rectify the situation and they didn't return my phone call