Hansen and Hansen

Review: I placed four firearms on consignment at H[redacted] & H[redacted] Arms and Antiquities, [redacted], CT [redacted]. Two of the firearms were sold and I received payment two years ago. I have conducted extensive follow-up with H[redacted] & H[redacted] requesting the status of my remaining two firearms on consignment with H[redacted] & H[redacted]. I have made multiple telephone calls (leaving messages), visited the store several times and sent at least six letters requesting the status (i.e. have my firearms been sold or are they still on consignment at the store). To date I have not received a response of their current status from H[redacted] & H[redacted]. At the store I have been told I need to contact someone else, telephone messages have never been returned and I have received nothing in writing.Desired Settlement: I desire the current status of my two remaining firearms on consignment with H[redacted] & H[redacted].-Savage Stevens 840, .222 Bolt Action Rifle ($180)-Savage 24B, Over and Under Combination .22 and 410 Gauge($120)In the event the firearms have been sold, I desire payment.In the event the firearms have not been sold, I desire them back.

Business

Response:

Dear Ms. [redacted], This matter was resolved.We have been in business for 44 years and do not recall such a complaint prior to this one. Sincerely yours, John R. H[redacted], Jr. President