Halquist Stone Company, Inc.

We had new counter tops installed in Sept. 2015. We were pleased with the installation however after the crew left we discovered that a tool that was in the kitchen was nowhere to be found, we assumed it left with the crew. We contacted the president re this matter but did not get any response. I recommend you keep a close eye on this company if you are having them in your house to do some work.

Don't trust halquist with your granite!!! They may have been in business for a long time, but they definitely don't know how to do granite (or make their customers happy)

We found granite we liked at Halquist, but after it was fabricated and installed, the edge wasn't the same color as the surface. The top color was tan overall and the edge was black! solid black! And the color rubbed off on your hands, or anything that rubbed against it. I still can't believe the installers didn't question it before they just came and installed it. I can only assume they just hoped we would not say anything. when we contacted them they said the enhancer they put on the edge must have caused it to turn black. obviously their fab department had no idea what they were doing, and didn't even try and fix it. There was no mistaking they screwed up! They tried to remove it and couldn't so they gave us the choice of either keeping what we had or they would re-do the counters with 2 slabs they had in stock that we didn't really like.

After consideration, we decided that granite that wasn't what we had dreamed of done correctly was better than countertops that looked like a reject. Because we really didn't like the granite, we took time to lay out our pieces and went back to halquist and measured and taped out the layout on the slabs with the manager of the fab department. We were very surprised when the finished counters didn't even follow the layout WE taped out for them. On top of that there are gouges in the top surface and chips in the ogee decorative edge we paid extra for. They messed up our counters twice!

We tried numerous times to contact them to try and understand if there was a reason they altered the layout, and to complain about the edge quality but couldn't get our phone calls returned. The only thing they contacted us was to tell us to pay the balance of the bill. No offer to repair the chips and gouges. no reduced price for their mistakes. No care or concern for their customers satisfaction.

So, after saving for two years to get a granite kitchen we should love, we are back to saving to start all over again. This time we won't be shopping at halquist! Don't make the same mistake we did.

Halquist installed my granite counter tops. Upon inspecting them immediately after install there were 2 chips. One with scrapes along side it like it was drug along something. Installer told me to call and they would come back out and work with me to get it fixed. Took 3 months for them to even come look. They said that granite chips so it is normal to see that. I asked for a credit so I could hire some to fix it and they said no, they don't see anything wrong with it. I paid thousands of dollars and never even had decent looking granite counters for a day.